Does not ship fragile items appropriately
Be warned that if you order a replacement stylus from Fluance, it will be shipped loose in a plastic mailer with no box or protective wrapping. My item arrived loose in the mailer with the plastic cover removed, leaving the stylus vulnerable to damage from transit. This is a careless and unprofessional way to ship an expensive product. Reading elsewhere online, this is a common occurrence. Do not purchase a stylus from Fluance - purchase from a different vendor who will send the item in its original packaging or at least protect it appropriately before shipping.
By Sam