It was delivered on time and fresh
It was delivered on time and fresh. The flowers were pretty. It just wasn’t what the photo looked like. The eucalyptus was different and it has palm leaves that I wasn’t as pleased with
By R. Scott S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
488 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Northern Virginia's top florist - The preferred florist for funeral homes, birthday gifts, and more!
Flower Den Florist (flowerden.com) has 488 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
488 approved reviews, newest moderated first
It was delivered on time and fresh. The flowers were pretty. It just wasn’t what the photo looked like. The eucalyptus was different and it has palm leaves that I wasn’t as pleased with
By R. Scott S.
Ordered flowers for my Aunt's 95th birthday. Flowers were beautiful. Ordering from Iowa and really appreciated the picture of bouquet. Will definitely be ordering again. Easy website navigate.
By Anita F.
Great and respectful service and delivery. Very honest and transparent. I made a mistake when I ordered the flowers. You alerted me and gave me credit. We nerd more Honest places like the Flower Den.
By Rita L.
They called back to confirm my order because I had ordered wrong thing. Nice of them to call and then change based on what I needed. Will definitely come back!
By Nicholas C.
I bought a memorial wreath online to be delivered the next day. It wasn't until I received a phone call the next day that I was told they only deliver to the cemetery on Tuesdays and Thursdays. This info was not on the web. I asked them to please try to take the wreath over on Friday or Monday, but they did not.
By Patricia
I ordered flowers on Monday evening to be delivered for Tuesday. Tuesday afternoon, at 4:30, I received a call that they were busy with other orders and were unable to get to mine. Unfortunately there was no other day acceptable to gift the flowers. UNACCEPTABLE! I've worked in a flower shop before and it was an easy bouquet. If the order was unable to be fulfilled, I should have been called earlier so that I could have sent the flowers as a "same day" order through a different florist. Instead, my friend received NO flowers because of their incompetency and inconsiderate action to inform me in an appropriate time manner. I was trying to support local business and went out of my way to order through them (and paid more) versus a big box delivery company.... next time I'll stick with 1800 Flowers.
By Ruth N.
Jenny at the Flower Den went above and beyond to create a stunning birthday arrangement for my mother who is in memory care, she even went back, after delivery, to get a photo of the arrangement for me. Thank you
By satisfied C.
I always like dealing with the Flower Den as they have excellent choices for flowers. The people are warm and inviting.
By Elizabeth G.