Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
56 reviews
FK IronsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Best Tattoo Machines for Professional Artists. Manufactured in the US to the highest industry standards.
FK Irons (fkirons.com) has 56 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
56 approved reviews, newest moderated first
I decided to buy disposable tubes from this company only to find myself in a true shit show of the situation. Unfortunately, these are not the ones that I wanted they want you to take pictures of their products in order for you to return it and their customer service completely sucks.
By Elliott D.
I bought a battery for my flux machine and died within 2 months. They gave me a gift card as a refund and I’ve been waiting for almost one year to buy another battery from their website because it’s ALWAYS sold out. Oh and now it’s $100usd more expensive because it’s the newer version battery. Horrible and so unreliable. Dont
By Enrique M.
Response from FK Irons· Dec 1, 2025
Hi there, I’m really sorry to hear about your experience with the battery and the long wait for a replacement. That’s definitely not the level of reliability or service we want for our customers. The stock issues and the price increase have clearly added to your frustration, and we understand how disappointing that must be—especially after receiving a faulty item. We’d like to make this right. Please reach out to our support team with your order details so we can take a closer look and explore options to help you get the battery you need without any further inconvenience. Thank you for taking the time to share your feedback, and again, we apologize for the trouble you’ve faced. Please reach out to us at the following. Our Support email is "[email protected]" - Please title your email "Review Follow-up" and one of our team members will bring it to our attention. Thanks, Jerome C CE Supervisor
Dan Lorenzo @danlorenzobaa on IG is who I hit up before I buy so it’s always smooth. He keeps me up on deals and gets me shipped faster, also if I have questions about needle throw for example… he has a homie somewhere that knows that answer right away. Meanwhile he literally just pulls it up and I can shop out loud while he plugs me up. Stuck with Flux because the last one has been a champ for 5 years needed something I knew I could trust to do its job and take a lick.
By Jamie B.
Thank you Dan for helping me get my new machines! You went above and beyond.
By Tiffany T.
I bought a brand new machine FK irons Spektra Flux and within A YEAR (4 months actually), the power started cutting out throughout my procedures. I need to use my machine for 1 hour at a time for my service and every time I would use it for 10 minutes, my 7.5 volts would go down to about a 3 even though it would show the same volts I selected. I would have to fully reset the machine to get it back 7.5 and then in another 10 mins, the same would happen. It was so danegrous and embarassing. It took me 2 months of complaining and emailing back and forth to actually get my machine looked at and they sent it back stating nothing was wrong with the battery. I didn't state there was anything wrong with the battery because I already tried my second battery, and same thing. Had they spent 10 minutes with it running like I indicated in my complaint form, they would have seen the issue. The warranty is a full scam. $2000 for a machine and basically a fake warranty Absolutely not. Never again. Not everything that sparkles is gold. They just had good marketing, but many people I talked to say they have a bad warranty. I havent used the machine since. Waste of 2k...I now use bishop rotary.
By Marina R.
Response from FK Irons· Dec 1, 2025
Hello, Marina Thank you for taking the time to share your experience, and I’m truly sorry to hear how frustrating this has been for you. A machine cutting out mid-procedure and not performing as expected is absolutely not the level of reliability anyone should expect, especially from a brand-new device. I also understand how disappointing it must have felt to go through weeks of emails only to receive the machine back without the issue being properly tested or addressed. Your feedback about the service process and the warranty experience is important, and I appreciate you explaining the specifics of what happened. We always want artists to feel confident and supported, and I’m sorry that wasn’t your experience. I’ll make sure your comments are passed along so the concerns you raised can be properly reviewed. Thank you again for sharing your honest experience. If you’re open to it, we’d still like the opportunity to make this right please reach out to us directly so we can look into the situation again with the full context you provided. Our Support email is "[email protected]" - Please title your email "Review Follow-up" and one of our team members will bring it to our attention. Thanks, Jerome C CE Supervisor
FK Irons have the worst after sales support. If there was a "0" rating I would use that. Two and a half months after receiving a permanent makeup device with two dead, broken batteries, I still have no solution from them. You get a case number but no one ever knows what to do. DO NOT PURCHASE FROM FK IRONS especially if you are not from the U.S
By Nikki van G.
Response from FK Irons· Nov 25, 2025
Hi Nikki We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. This is far from the level of service we aim to provide, and we understand how frustrating it must be to wait so long for a resolution especially when dealing with essential equipment. We’d like to sort this out for you as quickly as possible. If you could please share your case number or reach out to us directly at [[email protected]], we’ll personally make sure your issue is prioritized and resolved. Thank you for your patience, and again, we apologize for the inconvenience you’ve experienced. — The FK Irons Team
FK machines are extremely reliable, consistent, and feel absolutely premium! Major bonus points for having the best disposable grips on the market. Huge thanks to Dan Lorenzo at Painful Pleasures for being my go-to when I need machines, needles, or any other supplies!
By Praetor I.
Response from FK Irons· Nov 4, 2025
Thank you so much for the kind words about our machines and products. It's very appreciated and we are happy to have you apart of the FK Irons family. Customer Experience
FK has produced some of the best machines on the market 😭😭 i’m thankful to my rep Melanie in KCMO for always providing excellent customer service and helping out with any FK questions or concerns i have!! will keep using the flux max 😮💨😮💨
By Lyss
Response from FK Irons· Oct 15, 2025
Thank you so much for your amazing feedback! We’re thrilled to hear that you’re loving your FK machines and that Melanie has been able to provide the top-notch support you deserve. We truly appreciate your trust in us and your continued support of the Flux Max. We’re lucky to have customers like you in our FK family! FK Irons Customer Experience Team
