Total scam
Total scam. Never recieved order. . Its been ovrr 2 months. Won't respond to emails, no customer service phone #
By SUSAN
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
104 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fixiontools is listed under Furniture Stores.
Fixiontools (fixiontools.com) has 104 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
104 approved reviews, newest moderated first
Total scam. Never recieved order. . Its been ovrr 2 months. Won't respond to emails, no customer service phone #
By SUSAN
Items never arrived. No one to assist you. Total scam operation. Do NOT order anything ever!
By Steve C.
Avoid, ordered over 4 months ago and nothing arrived. Customer service response times are shocking. Will be pursuing a chargeback.
By Jake N.
Do not order from this company! Their customer service is awful. My order never arrived. They keep saying it's in transit and gave me a date that if I don't receive it by then they can offer a tiny refund. That date has come and gone!
By Sandra C.
Dont bother ordering any thing from thus company you might or might not receive it all depends weather they can be arsed will never use again .
By Keith S.
Have now been waiting weeks for a simple wall anchor product. Keep pressing them for delivery with no success . Unable to track the item due to the verification system not allowing it. Have just read the Trustpilot review (3 weeks too late) and realise this is one of “those Chinese companies!!!) I’ve only myself to blame! WOULD RECOMMEND NOT TO USE THIS COMPANY FOR ANYTHING.
By Nigel D.
It took a very long time to say delivered and when I checked tracking, they sent it to the wrong town. I contacted them and they said it's my responsibility to send the correct address and I showed them the address on my order was correct.
By Sherry
My fault for not checking it’s a Chinese company, ordered drill tap set and they as well been made of chocolate, absolute rubbish, stay clear of this company.
By John H.