CLOUD 5/9 SUPERB CUSTOMER SERVICE!
TOP 5 REASONS to choose CLOUD 5/9: * USER FRIENDLY! * SUPERB CUSTOMER SERVICE! * IMMEDIATE RESPONSE with TECHNICAL ASSISTANCE! * EXCELLENT FOLLOW-UP! * AFFORDABLE PRICING!
By Marlene Champagne, MANNA FOOD B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
628 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Modernize your contact center with personalized customer experiences. The Five9 Cloud Contact Center Solution enables agents to connect with customers over phone, web, chat, email, mobile, or social media. Five9 provides a complete solution with sophisticated management applications such as a supervisor desktop to monitor and coach agents, real-time and historical reporting, call recording, workforce management, quality monitoring, and screen pops. Compatible with CRMs. See why 2000+ customers trust Five9.
Five9 (five9.com) has 628 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
628 approved reviews, newest moderated first
TOP 5 REASONS to choose CLOUD 5/9: * USER FRIENDLY! * SUPERB CUSTOMER SERVICE! * IMMEDIATE RESPONSE with TECHNICAL ASSISTANCE! * EXCELLENT FOLLOW-UP! * AFFORDABLE PRICING!
By Marlene Champagne, MANNA FOOD B.
We have been in a partnership with Five9 for several years and find them to always be customer focused. Whether it is a change in service or a process question, they are prompt and professional.
By Christy
Thanks for your support helping. Nice company.
By Elizabeth R.
Excellent experience all around. Support team is there to help!
By Nick W.
The Five9 cloud-based platform continues to improve, with regular releases designed to add more functionality. My account manager works hard to ensure that we have the best experience possible.
By Rudy
Support is excellent
By Hawa
Five9 did an unscheduled update without notifying us and created a huge issue for our company because we lost all the customers that we had on the phone which caused for some of them to be very upset,
By Maria
Response from Five9· Nov 2, 2016
Hi Maria, This is not the experience we want you to have. Your issue has been escalated and your account manager will be reaching out to you directly if they haven't already. We appreciate your feedback. Regards, The Five9 Team
With call centers across the world and work-at-home agents in 20 states, BernardBPO could not be happier with Five9. Highly recommended.
By Chapel Hill D.