Satisfied customer
Item was exactly as described, came on time and well packaged.
By Lisa W.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
417 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1962, Fitzula's has been a family run business with a knowledgeable and friendly staff to help with any questions you may have and assist in any way possible. You will find a large selection of gifts and collectibles for all occasions. Fitzula's has many well-known brands such as Byers' Choice, Department 56, Heartwood Creek by Jim Shore, Disney, Willow Tree, Precious Moments, Ganz and many others. You can find candles, figurines, ornaments, sun catchers, garden statues, house and garden flags, wind chimes, coffee mugs, wine glasses, stuffed animals, board games, puzzles, and much more!
Fitzula's Gift Shop (fitzulas.com) has 417 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
417 approved reviews, newest moderated first
Item was exactly as described, came on time and well packaged.
By Lisa W.
Shipped quickly, extremely well packed, email notifications - very satisfied.
By Marlyn
It was exactly what I ordered. It just took a little longer than expected to get the item.
By Sydney S.
Did not meet my expectations
By Wendy E.
My Jim Shore Santa and moose was packaged so wonderful to prevent breakage! It was perfect when arrived. Thank you for all the details which were outstanding in my book. This item is Christmas gift to my family. Thank you for making my experience so great. Bonnie Steene. Merry Christmas!!!!
By Bonnie
I was surprised and pleased to receive a phone call and not an email when there was a problem with the way I placed my order. The young lady was polite and helpful and I received my order with no other issues.
By GREG
Beautiful Christmas lantern, great price, easy communication to solve a shipping question & fast delivery! So happy to support an independent, family-owned business.
By Melissa R.
My niece loves Minnie Mouse and this ornament is gorgeous, absolutely perfect!
By Claire