Quality and consistency
Quality and consistency
By Christine
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
417 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1962, Fitzula's has been a family run business with a knowledgeable and friendly staff to help with any questions you may have and assist in any way possible. You will find a large selection of gifts and collectibles for all occasions. Fitzula's has many well-known brands such as Byers' Choice, Department 56, Heartwood Creek by Jim Shore, Disney, Willow Tree, Precious Moments, Ganz and many others. You can find candles, figurines, ornaments, sun catchers, garden statues, house and garden flags, wind chimes, coffee mugs, wine glasses, stuffed animals, board games, puzzles, and much more!
Fitzula's Gift Shop (fitzulas.com) has 417 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
417 approved reviews, newest moderated first
Quality and consistency
By Christine
The Service is great. I placed an order on Friday, February 23rd. and received it on Monday, February 26th. I'm so glad I found the company - just by accident. I love the story of the company. I look at them as a 'hometown' store and enjoy giving my business to them, even though I am miles away. I HOPE to order more from them SOON. (as soon as what I want is restocked)
By ANNE H.
Items arrived very quickly and in excellent condition.
By Christine C.
The item I ordered was beautiful and exactly what I wanted. I received one of these as a gift and loved it so much I bought 8 more for gifts. Thank you.
By Mary B.
Everything arrived in a timely fashion, packed perfectly, and arrived in excellent condition. Beautiful ornaments for the top of next year's cookie boxes! Thank you so much!
By Kelleigh N.
Wonder people
By Brian
Easy to use website. Excellent prices. Items were shipped fast, especially given it was the holiday season. Byers’ Choice figures were bubble wrapped with care and packaged safely in the box as well. I will be shopping here again!!
By Peter
What I wanted was in stocks. Shipped next, sadly with usps. Ordered on 12/28 and just now received. That is unacceptable I won't order from a company who doesn't us UPS.
By Mary S.