Great customer service.
Not only was it fast delivery, but they also called me to confirm that I wasn't being scammed with a billing and shipping address not being the same. I thought that was great customer service. Thank you!
By Ann
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
417 reviews
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Since 1962, Fitzula's has been a family run business with a knowledgeable and friendly staff to help with any questions you may have and assist in any way possible. You will find a large selection of gifts and collectibles for all occasions. Fitzula's has many well-known brands such as Byers' Choice, Department 56, Heartwood Creek by Jim Shore, Disney, Willow Tree, Precious Moments, Ganz and many others. You can find candles, figurines, ornaments, sun catchers, garden statues, house and garden flags, wind chimes, coffee mugs, wine glasses, stuffed animals, board games, puzzles, and much more!
Fitzula's Gift Shop (fitzulas.com) has 417 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
417 approved reviews, newest moderated first
Not only was it fast delivery, but they also called me to confirm that I wasn't being scammed with a billing and shipping address not being the same. I thought that was great customer service. Thank you!
By Ann
Just what I hoped for. Quick service and perfectly wrapped..no breakage.
By Ann
Quick shipment, great black iron mouse for my cheese board! Great price!
By Sandra S.
Good customer service! Cute Xmas elves!
By JD
Shipping was fast and very well packaged!
By Antonia P.
You have wonderful in all my orders.I always know I can count on you!
By Christine P.
I bought a Fenton glass bead. It was shipped fast, packed carefully. Just what I was looking for.
By Monica A.
The product that I ordered wasn’t exactly what I ordered. It should’ve been pink instead of a more of a red ruby in color. the stone that’s in it and the design is not actually what I was looking for for the original.
By Alice A.