Recommended
First Premier Home Warranty was quick to respond to my service request. They cooperate with a very professional appliance repair service company that did a great and fast job on fixing my dishwasher.
By Debby S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
474 reviews
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First Premier is a Nationwide Home Warranty company that offers affordable plans to protect your appliances & Major systems in your home.First Premier is also proud to offer a special discount for Healthcare Professionals, First Responders, and Active-Duty/Veteran Military members.Call us today to hear more about our Discounts and Promotions!
First Premier Home Warranty (firstpremierhomewarranty.com) has 474 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
474 approved reviews, newest moderated first
First Premier Home Warranty was quick to respond to my service request. They cooperate with a very professional appliance repair service company that did a great and fast job on fixing my dishwasher.
By Debby S.
My heater went out and they had a great tech come out a d had it running the same day. Technician showed up on time, cleaned up after himself and was very polite.
By Daniel
Response from First Premier Home Warranty· Mar 22, 2023
Thank you for the kind words and the high rating! We are pleased to be able to properly assist you.
A great company from First Time Homeowners that is needing a Home warranty company
By Edward H.
Response from First Premier Home Warranty· Mar 22, 2023
Thank you for the kind words and the high rating! We are pleased to be able to properly assist you.
As a contractor and technician, this is a great company to work for
By Rafael
Response from First Premier Home Warranty· Mar 22, 2023
Thank you for the kind words and the high rating! We are pleased to be able to properly assist you.
Awesome home warranty company really takes care of the clients the right way
By Alejandro E.
Response from First Premier Home Warranty· Mar 22, 2023
Thank you for the kind words and the high rating! We are pleased to be able to properly assist you.
First premier is one of the best home warranties to work with and customer services requests.
By Ereny A.
Response from First Premier Home Warranty· Mar 22, 2023
Thank you for the kind words and the high rating! We are pleased to be able to properly assist you.
First premier home warranty is an awesome company to work for they care about there customers and their employees.
By Anglin
Response from First Premier Home Warranty· Mar 22, 2023
Thank you for the kind words and the high rating! We are pleased to be able to properly assist you.
First Premier Home Warranty Thieves! Trust Pilot has discovered this company plants fake reviews and you want to take a chance? So far they have hounded me to change 3 of my reviews. Way back when we were in speaking terms I promised to walk away if they refunded my money. Vince and his band of thieves all said NO WAY!! I then PROMISED I’d be leaving reviews for the rest of my life, OR until the feds finally close them down. Pay close attention to their negative reviews as it’s a possibility that Vince Walker pays for positive online content AND pays to remove honest negative reviews. First Premier Home Warranty Thieves as I know first hand when they never paid the vendors OR finished the two claims that I filed. Complete and total rip off. This past November I was contacted by the appliance store telling me FPHW bailed out, so it’s me that needs to pay the bill. Help get First Premier Home Warranty banned from your state. File a complaint with your attorney general’s office, and then make sure you file a dispute with the credit card you used. I did and got ALL my money back. Vince Walker owner of First Premier Home Warranty should be investigated. If they burned you too then you must report them to your attorney general’s office. We who have had money stolen must speak up. First Premier Home Warranty liars thieves cheats. First Premier Home Warranty Brooklyn, NY. Their address listed doesn’t accept mail. Does anyone have an actual address of where these guys work out of?
By VicTim