Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
825 reviews
First DaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At First Day, we take a science-based approach to help improve the lives of families. We offer multivitamins made from a blend of 12 organic fruits and veggies, perfect for all age ranges: busy moms and dads, moody teens, and kids with the pickiest of palettes. After completing numerous studies, expert nutritionists formulated our products to complement the eating habits of the modern family. Backed by science and a money-back guarantee, we are dedicated to helping families live happier, healthier lives. If you have questions about our products or your order, reach out to us at [email protected] and we’ll happily assist you!
First Day (firstday.com) has 825 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
825 approved reviews, newest moderated first
My son loves his vitamins and never forgets to take them daily!
By Amber
Response from First Day· May 2, 2026
This is so great to hear! We love that your son enjoys his vitamins and has made them part of his daily routine. That kind of consistency is exactly what we hope for. Thanks for sharing your experience, it truly means a lot to our team.
After a lot of research I found First Day vitamins and pre/post probiotics for my teen. I really wanted a healthier vitamin without the junk and my teens body can properly absorb. First Day nailed it! I have noticed a difference with an overall better health of my teen. This may be a coincidence with the probiotics, but her face seems clearer as well. The price is high, but I will gladly pay for the quality.
By Amy R.
Response from First Day· Apr 30, 2026
So glad your research led you here and that your teen is feeling the difference. It’s great to hear about the overall health improvements and even clearer skin. We hear you on the price, and we work hard to deliver clean, high quality formulas that truly make a difference
I love the magnesium gummies for sleep! Not overly sweet and helps with sleep
By jillian H.
Response from First Day· Apr 28, 2026
So happy to hear this! It’s great that the magnesium gummies are helping with sleep and that the sweetness feels just right. We truly appreciate you sharing your experience and are glad it’s been a good fit for you.
I have seen no difference in my kids. One son has had a significant increase in headaches. Wanted to return the unopened unused product and was told that was not an option. Somehow I failed to cancel the subscription (I thought it would be implied when I emailed them, my mistake in assuming) so now I have 2 brand new unopened shipments and product I won’t use.
By HG
Response from First Day· Apr 25, 2026
We’re really sorry to hear this and understand how frustrating the experience has been. We truly appreciate you sharing this, and we’ve passed your feedback along to our team for review. For safety reasons, we’re unable to accept returns of consumables even if unopened. Please email us again and let us know what resolution would feel right for you so we can work toward it together.
My grandson hates the taste and won't take the multis but especially the focus. The focus smell very vitaminy. First Day does not notify you an order will be shipping, only that it has shipped. You can't cancel or change an order...nor can you return an order. They will issue you a store credit. They charged my card $117 but gave me a credit of $147. Great! I now have a credit for products I don't want. Moral of the story: ignore FB ads or suffer the consequences. UPDATE: They say they want to resolve the issue, but they won't. Response to my latest email is more of the same bs. BEWARE!
By PJ H Las Vegas, N.
Response from First Day· Apr 23, 2026
Thank you for sharing this feedback. We’re sorry to hear your grandson didn’t enjoy the taste or smell, and we understand how frustrating that can be. We want to make this right. Since Trustpilot doesn’t share order details, we kindly ask that you contact our support team directly with your order information so we can review your account promptly and resolve this as quickly as possible.
Their customer service consists of wordy form letters stating, “we’d love to help you but aren’t going to.” I do not get their subscription emails and was not ready to receive a third order. I emailed a few hours after my card was processed and they told me to get bent. But in that really annoying way where they say, “gosh we would love to help you but put hands are just tied!!!! It’s so crazy!” I don’t like to spend my money with companies like this and will no longer purchase from them as they lack accountability. I have several subscriptions with other places and they just…cancel the order. As for whether the vitamins are better than what I had been buying at our local health food store…I don’t think so. Kid also thinks these taste gross. We haven’t noticed their amazing promises coming true, but I’m sure they are fine. I’ll keep supporting local instead of what seems to be either a huge corporate machine or a small business that doesn’t care about their customers. I’d also like to say that businesses with their product under their control usually have the flexibility to attend to the needs of their consumers; the ones who “cannot” alter a order four hours after it is automatically placed are usually overseas or run by secondary corporations with some figurehead or such. There are better companies to support with your money. EDIT TO ADD: please read their reply; two more paragraphs of, we would love to help you but we will not. 😂😂😂 dudes, why bother. Please see their other replies. More of the same; give us your money and suck it.
By Jennifer H.
Response from First Day· Apr 16, 2026
Thank you for sharing your experience. We’re really sorry to hear about the frustration around your order and communication, that’s not the experience we want for you. We understand how important timing and clarity are, especially with subscriptions, and we appreciate you calling this out. Your feedback has been shared with our team so we can continue improving both our processes and how we support our customers.
The vitamins are fine but my kids don’t like the way they taste. I cancelled my subscription only for them to mail out the cancelled order anyways and now I can’t get a response to return the unopened items in the original packaging! Only email contact for everything no live person and no response to your email inquiries….What a joke!
By Kelsi H.
Response from First Day· Apr 14, 2026
We’re really sorry to hear about your experience, especially with the taste and the confusion around the cancellation and order. We understand how frustrating that must feel, and it’s not the experience we want for you. I’ve shared your feedback with our team so it gets the attention it deserves. If you’re open to it, you can reach us via email or live chat so we can review your order, confirm what happened, and make it right.
They'll eat them! That's enough to give me peace of mind
By Nichole Kellerman W.
Response from First Day· Apr 9, 2026
So glad to hear they’re enjoying them, that kind of peace of mind means a lot! If you ever want to switch things up, you can also try mixing them into fruit shakes! And of course, if you’d like more tips, our support team is always here to help.
