She was very polite
She was very polite, professional and patient.
By Terrina C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
First Chicago Insurance specializes in developing affordable auto insurance products for good drivers in Illinois, Indiana, Iowa, Kansas, Missouri, and Wisconsin.
First Chicago Insurance (firstchicagoinsurance.com) has 113 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
113 approved reviews, newest moderated first
She was very polite, professional and patient.
By Terrina C.
Great service.l was wrong in my understanding but was given excellent clarification
By Curtis L C.
Friendly easy to work with will explain the insurance policy
By Customer
After having an accident I was really distressed about the situation. First Chicago and my representative that assisted me was so professional and yet concerned. I would recommend First Chicago Insurance to anyone for top quality service and support.
By GAIL J.
The insurance agent made my experience easy going by being direct that led to immediate results needed to begin filing a claim.
By Jeana L.
Very courteous and polite
By WILMER JOANNE C.
Very helpful and easy to fix my issue.
By MARCUS T.
Always very helpful
By TORIANO S.