Staff has been very helpful and…
Staff has been very helpful and professional.
By MAURICE C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
113 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
First Chicago Insurance specializes in developing affordable auto insurance products for good drivers in Illinois, Indiana, Iowa, Kansas, Missouri, and Wisconsin.
First Chicago Insurance (firstchicagoinsurance.com) has 113 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
Showing 23 reviews with 5 stars · Clear filters
Staff has been very helpful and professional.
By MAURICE C.
Very helpful, quick and efficient.
By Beatriz R.
Great fast and quick claim service, hope that the repair is quick accurate and in a timely manner
By BASIL M.
Just liked their attitude. Been with y’all for a year, had some different issues and customer service was always great.
By Dureen Coates H.
They are very professional on the telephone and the young lady was very patient with me while I was giving her all the information I had
By KATRINA J.
She was very polite, professional and patient.
By Terrina C.
Great service.l was wrong in my understanding but was given excellent clarification
By Curtis L C.
After having an accident I was really distressed about the situation. First Chicago and my representative that assisted me was so professional and yet concerned. I would recommend First Chicago Insurance to anyone for top quality service and support.
By GAIL J.