Firmstrong BikesReviews of firmstrong.com

The bikes are so nice and comfortable, especially for heavier riders. It did take a while to receive my bikes due to Covid-19 (I place my order in April and received in October) but it was worth the wait! Very good looking bikes as well!

The bike is awesome! It was back ordered for months so I can’t really review shipping time. It’s one of very few beach cruisers with 29” tires. Very cool looking and the big tires let you cruise effortlessly, once you get up to speed. Nice welds and decent components.

I LOVE my new beach cruiser! Great quality for the price. I received my bike about a month ago and it had a flat tire. I sent an email to Firmstrong and they promptly responded by offering to send me a replacement tire or pay my invoice if I chose to have it repaired at a bike shop. I asked them to send me a new tire in the mail and they sent two!

Great bike and well packaged... This is my second Firmstrong bike and I really enjoy the ride.

I ordered my Bruiser during the peak of the pandemic when bikes were extremely scarce. Firmstrong kept in touch with me and kept me updated on the status of my order. They were really great about communicating and were willing to refund my purchase at any time. When the bike arrived it was well packaged and in perfect condition. Assembly was easy and I was riding in less than 30 minutes! I love my new Firmstrong Bruiser

This bike was purchased during these hard times and was just what I needed. Very nice bike for the cost and I love it! Other then the wait which we were updated on a lot it’s perfect!

Let me start by saying the bicycles are great and high quality. They are very sturdy and were very reasonably priced. The 4 stars (instead of 5) is only because of the months long delay, which really was not the fault of Firmstrong (nobody had bicycles available at the time). When we first started quarantining, we thought it would be a great idea to order bicycles to help us stay active. Unfortunately, manufacturing had shut down and we could not find bikes anywhere. Firmstrong had bicycles listed and let us know delivery may be delayed because of COVID. I don't think they or us were prepared for the length of the delay. Firmstrong communicated with us along the way and kept us informed about manufacturing delays. Ultimately we received the great bicycles and couldn't be happier.

Considering the global shortage of bicycles because of the pandemic, I cannot judge the delivery process other than to say they communicated as well as possible and what did arrive was easy to assemble and a tremendous value for a 3 speed cruiser. Very happy