Their service is excellent!
Their people are great and they work very fast love it!
By Lorenmarie S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
6,647 approved reviews, newest moderated first
Their people are great and they work very fast love it!
By Lorenmarie S.
I would definitely recommend anyone to check out firmoo eyewear with no hesitation. The website is reasonable as well as fashionable. I only got a pair of reading glasses from them but they do offer prescription wear !
By NinoBambino
The Staff is very available and cordial. Their answer to our demands in a metter of hours! Very recommended!!
By Alessia
I really like my new glasses!!!! The shipping was so fast! Thank you firmoo you made my day :) !!!
By Valerie
I m very satisfied , I love my news glasses, thank you very much 😃
By Marmi S.
Great service, they always support me and answer my questions about my order. You are very nice, thank you for helping me! I'm so happy with my order! 😊 That I will buy again soon. 😃😉
By Tania A.
I think firmoo eyewear is very worth it the glasses are very chic, light weight, and comfortable on your face the only slight con I could possibly have are the protective pads that go on the bridge of your nose could be a slight bit uncomfortable
By Pretty Little L.
Response from Firmoo· Dec 25, 2017
Dear customer, Thanks for your feedback. If the glasses you chose are made with adjustable nose-pads, you could adjust them by yourself or contact your exclusive CSR to help. How to Adjust Eye Glasses: https://www.wikihow.com/Adjust-Eye-Glasses Helpful Video: https://www.youtube.com/watch?v=eh7Aappw8WY Sincerely, Firmoo Customer Support
They handle my situation like experts I love firmoo
By Brisa