Amazing Service
Amazing customer service ! I’m very satisfied !
By Jennifer F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,647 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
6,647 approved reviews, newest moderated first
Amazing customer service ! I’m very satisfied !
By Jennifer F.
Very helpful in explaining my confusion and giving me alternative options.
By Brittany K.
Efficient customer service + Cute & well- made glasses! I would definitely recommend Firmoo.
By Destinie V.
Firmoo is hands down the best EVER! From beginning to end the handling processs was perfection
By Olivea D.
They are the BEST! Having cheap glasses and really good costumer service is DEFINITELY the best! 10 our of 10 recommend! They also have the cutest glasses ever!!!!
By Nathalie
I don't have much time with being in PA school to make it to an eyeglass store. Firmoo made it so convenient foe me and the product O received was exactly what I wanted.
By Adanna
I love these glasses so much! They are super high quality and so adorable. Lowkey never wanna take them off my body haha!
By Faith C.
I absolutely LOVE my new eyeware. This is my 5th pair of glasses and I couldn't be happier! Classy and chic. I feel like a brand new woman! Thank you Firmoo!!!
By Shantell