SPOTReviews of findmespot.com

cette société est une véritable arnaque, ils ne pensent qu'à l'argent et le service rendu est en tous points déplorable. la balise fonctionne mal, l'envoi des positions est très aléatoire, les paramétrages sont incompréhensibles, personne n'y comprend rien et surtout pas leur pseudo assistance technique où on vous balade entre fausses informations et mensonges, pour finir par vous dire qu'il faut consulter la notice d'utilisation ! la messagerie ne fonctionne pas DU TOUT ! et ils osent prétendre pouvoir venir vous sauver en cas de danger... (et encore une option payante supplémentaire, évidemment...) non franchement ça ne vaut rien, A FUIR !!

I purchased the SPOT TRACE unit from West Marine on 27 May 2023. I have been unable to connect to the activation link in the Quick Start Guide in order to initiate service since then. I have tried multiple times per day. I thought it was due to the Memorial Day holiday. However, after reading all the 1-star reviews I plan to return this to West Marine. I get the feeling all the 1-star reviews would be 0-star reviews if there were such a lower rating.

I think they are out of business? They just stopped billing me in Feb and I didn't notice until today. I called their customer service twice. After holding for five and eight minutes respectively, there was nothing but silence on their end of the line, then a robot script asking if I wanted to complete a post call survey. I tried there chat service and no one answered there either. You will certainly die if you depend on this company to be there for you. Unbelievable.

The SPOT Tracking system is FANTASTIC. The reviews on here are hopefully honest but lets get this into perspective. you DO NEED TO LEARN how to use the device and the software interface. YOU DO NEED TO BOTHER to do this, YOU CAN NOT open the box and turn it on and hope for the best. I use a SPOT X but also own a SPOT GEN3 and several friends after seeing my routes and the benefits have now bought into this. There is also Garmin Inreach available and others too. the best support is via the Phone talking to the contact centre, I have used this several times and once had to have my device swapped for free due to it failing sadly in only a simple way in that the button covers fell out, the device still worked. the CHAT may work well and the Email support and social media is SLOW or poor. however Calling the number and speaking to a Human is perfect and the recommended problem solving way to contact them. years ago these devices were for the military only, now many people can make use of their abilities to track as well as provide rescue co ordinates as needed so what's not to like. the reviews on here show the device as poor but I suspect its lazy owners who are unwilling to learn the kit properly which will likely take about 3 hours to set up the device and TEST it out properly max.

Worst product ever GPS will not stay on the website not easy to use and a big wast of money not good at all. It will not even track me driving around in my car. Does not sent any alert when I start morning. So how is it going to protect anything if I can even track myself. Can't trust it will work

I have owned a first generation SPOT for many years.It worked well in the past for tracking and rendezvous purposes in Europe. I usually test it every March , but failed to do so in 2022.In January this year, annual credit card payment failed,apparently for technical reasons, not bank refusal.I was asked to make payment by bank transfer to what I was told was a SPOT subsidiary in Ireland. When I tested my device over two weeks ago,there was no record of my account.Email enquiries elicited only an automatic response.Telephoning resulted in the statement that my renewal had also failed in January 2022- I had not been informed of this.Eventually,I was told that my payment had been “ traced” ,having been mislaid because I had not given an account reference number. A refund was requested,as I felt that such a company should not be trusted in matters of safety.This was NOT offered,nor was there any apology.I was told that my account was re activated. There was no sign of this for over a week,but,the day after I posted the above review ,an email came requesting my updated contact information ! Perhaps this illustrates the value of posting reviews,but I suspect a mere coincidence. However,THE ACCOUNT REMAINS INACTIVE, and a further credit card number is requested, with “ automatic renewals”. It is a pity that such a neatly designed,apparently functional,piece of advanced equipment should be managed by an organisation with such business practices. At present,I have no evidence that the company ,with which I previously had a working account, actually still exists.So far,I have merely seen images on a screen,and a telephone voice without a name

These Trackers are mandatory for commercial fishermen in Australia, Queensland. The only waterproof part is the cord, we have had to replace numerous trackers due to just rain and dew let alone salt corrosion. This is why it's a 1 star as it's not suited for the field it's been specified for.

I was backpacking and attempted to send multiple messages out- they simply would not send- family members told me they never got them. Called SPOT to cancel my membership and they told me "I must not know how to use the phone". I followed the directions exactly and tried in multiple locations. Then came on here and saw the same kind of reviews. Not one to leave reviews- but I am concerned about the safety of others if this phone is not working. Also took me MONTHS to get this cancelled, they just continue to charge me.