Always had a good experience here
Always had a good experience here. Purchased a lot of furniture and umbrellas for use in my business and home.
By MARK AND GAIL E.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
72 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Fire House Casual Living celebrates over 35 years of service, dedicated to providing the greatest possible value to our customers in the selection of outdoor patio furniture, outdoor wicker furniture and fireplace fixtures for the home. Our stores ...
The Fire House Casual Living Store (fhcasual.com) has 72 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
72 approved reviews, newest moderated first
Always had a good experience here. Purchased a lot of furniture and umbrellas for use in my business and home.
By MARK AND GAIL E.
Quality products sold by quality staff. Pleasure working Albert.
By PETER M.
Excellent experience all the way around. The delivery guys were fantastic!
By LARRY W.
Very well made and comfortable. We had in issue with a gap between our loveseat cushions. I showed the sales person a photo and she immediately ordered a replacement that was delivered the next week. Best customer service experience I’ve ever encountered.
By CHRIS AND PAULA B.
Very good stall and easy to purchase from
By HANK F.
Great customer service- had a small crack in a wood tabletop, Albert immediately offered to replace the table. They had replacement in a week. Great stuff, great people!
By TERRY P.
Helpful, friendly staff and very nice furniture
By ERIN
Melissa was a terrific sales person. Her architectural backround was an added bonus, and proved very helpful in my decision process. I’m very happy with the patio furniture I purchased. Expensive, but i saw it’s high quality as a 1 time purchase. F H is a very nice store with attentive and friendly staff.
By PETER B.