Nikki was great
Nikki was great. Made the purchase of the Mendota fireplace a pleasure. She followed up concerning options and delivery dates. Just waiting on delivery now!
By RICK D.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
72 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Fire House Casual Living celebrates over 35 years of service, dedicated to providing the greatest possible value to our customers in the selection of outdoor patio furniture, outdoor wicker furniture and fireplace fixtures for the home. Our stores ...
The Fire House Casual Living Store (fhcasual.com) has 72 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
72 approved reviews, newest moderated first
Nikki was great. Made the purchase of the Mendota fireplace a pleasure. She followed up concerning options and delivery dates. Just waiting on delivery now!
By RICK D.
Great shopping experience. Al was great to work with. Took time with us and understood what we were looking for in patio furniture. He was very patient and helpful. Would absolutely use them in the future.
By Robert H.
Enjoyed working with FHCL. They went over and above to win my business and accommodate my requests. Would definitely buy from them again.
By CLAY R.
Great customer service and support. I had a special order item that went terribly wrong. They stood behind the product and made it right. Thank you!
By ANGELA M.
It was 2 because the experience started good but poor communication and inaccurate information was a problem.
By TIM O.
Love my furniture and covers to keep it protected. It’s comfortable and beautiful. Worth every penny!
By AMY F.
Bobby has been extremely helpful and friendly!
By KATHY
Very nice people to work with. Amy is very professional and a great gal to work with. Delivered on both product and service. We would recommend them to anyone.
By Craig and L.