Great customer service.
Great customer service and easy to navigate website. Thanks
By David A.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
739 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, it has since transformed into a movement of fashion, music, and art—the three pillars of the FEATURE DNA. Home to over 120 of the most exclusive top-tier brands from Nike and Stone Island to Rhude and Comme des Garçons, FEATURE also offers an in-house private label of essential ready-to-wear apparel, graphics, headwear, and accessories. From its online storefront to its original location in Chinatown, Las Vegas and a flagship store in the Wynn Plaza Shops, FEATURE’s unparalleled experience has spread into Calabasas, CA and a brand-new location in Scottsdale, AZ.
FEATURE (feature.com) has 739 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
739 approved reviews, newest moderated first
Great customer service and easy to navigate website. Thanks
By David A.
Prompt shipping, great app interface
By Sergio M.
Not a good experience at all. Would not recommend.
By Mr W.
Easy app experience, fast shipping, never anything wrong.
By Ameen H.
I ordered a hat and the hat is nice and as described. The hat was suppose to come with a pendant on top which it wasn’t on top it was rolling around in the shipping box. And not I can’t find the piece that connects to the back of the pendant
By Byron B.
I like y’all but shipping takes too long
By Ari
I paid for the 2 business day shipping in 3 business days all you guys did was create a label. If that was the case I would of paid for the expedited shipping. To make this right you guys should refund my shipping cost.
By Fernando R.
Decent service, week went by after I spent over $800 and my item has still not arrived
By Jae