FEATUREReviews of feature.com

Zero connectivity between the website and physical stores. Ordering an item in the store took way too long. Manager in the store wouldn't honor a website discount/coupon from the same company. As a new customer, it was demoralizing and felt unnecessarily punitive. Not a fan of the overall customer service but i don't blame the store employees -- this comes from the founders/the top. I'll still check out the store occasionally but the overall experience has engendered zero loyalty from me

I highly dislike that I made a purchase during their sale for several items. All for the same items to be on sale at a lower price the next day.

It’s an alright experience the only thing is your clothes are way to expensive I live in Canada and I always see high expensive pricing especially this time when tariffs are hitting harder then anything bbc pricing billionaire boys club is way to expensive and the pricing needs to be adjusted to lower pricing .

I’m a regular customer, but I can never seem to hit on raffle limited releases. That’s quite annoying.

Looked like some1 wore my pair

Shipping took way too long

This ended up being a very attainable sneaker and with all the extra fees (shipping) I paid way more than everywhere else. The return policy is for instore credit only and does not reimburse shipping. Both policies (Returning for store credit only and $20 for shipping) are very out dated

Was very happy to win the shoes, but after wearing the shoes a few times i had red dye from the leather bleed into the white midsole of the shoe, which was very displeasing.