GREAT service and help with the design
GREAT service and help with the design. Pens arrived early and as pictured!
By Jane
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
241 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Custom Genie, we understand the power of well-executed merchandising campaigns. That's why we're thrilled to offer you our range of promotional pens designed to elevate your brand to new heights.
Fastpens (fastpens.com) has 241 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 190 reviews with 5 stars · Clear filters
GREAT service and help with the design. Pens arrived early and as pictured!
By Jane
Although my logo is super small on the final product, I think that's my responsibility. The customer service was great. I needed a quick turnaround. And not only did they provide it, but two different customer care people were giving me updates about the status of my fonts and delivery dates. I greatly appreciate the communication.
By Kathleen
good pens, designs came out clear, great pricing, fast shipping
By customer
The service and shipment was very good. I plan to purchase from you in the future.
By Raymond
Pen came out exactly as expected, and got to me quick. Will definitely come back for more.
By customer
Fast shipping! Extra care to be sure they were exactly how I wanted them.
By customer
Our logo was going to be an issue so they reached out and helped me find a solution that worked best for both printing and our business! Pens also arrived quickly and earlier than expected.
By EB
Amazing service, fast turnaround, and quality pens at a quality price. Nothing else I could ask for.
By customer