Farralane Lighting Audio & Video SystemsReviews of farralane.com

Ordered product (triangle truss) mid December, received one email indicating delay issues with vendor, asking if alternates might work. Gave info as to specifics, received a reply indicating Joseph would call me with further info. No calls, also no response to follow-up emails requesting updates. I am 2 weeks out from must-have and no inkling whether I will receive this or any alternate product. .

Farralane went above and beyond with helping me plan, order, and set up my DMX color changing lighting on my new building!

Best price and fast turnaround - Wonderful!

I placed an order, then when I went to print out specs after I processed order. The light came up as being $40 less. I called and spoke to a gentleman who said he'd discount it to $70 so not sure why it wouldnt be $49 instead of $89. Then he called and said he was going to issue credit because light was 8 weeks out, then he was going to check on a shorter fixture and now I havent heard anything back. As its stands, I've been charged $109.74, no idea if i'm getting light or not? Credit was not issued. So I would have to give this company a very poor rating!

My shipment was originally lost but these guys overnighted my package immediately when they found out. Thanks!

I have used Farralane for a while now and they have always been very helpful in getting me exactly what I need in a timely manner.

Nice service

They had an item that no one else carried. Sent it out very quickly.