Legit business with good customer service.
They ship what I order, and it arrives either quickly or they contact me and it ships in a reasonable amount of time if it runs out.
By P S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
32 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Outstanding Selection & Low Price Guarantee, 38 years trustworthy business for you. All major brands have Pro entertainment & architectural lighting and audio.
Farralane Lighting Audio & Video Systems (farralane.com) has 32 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
32 approved reviews, newest moderated first
They ship what I order, and it arrives either quickly or they contact me and it ships in a reasonable amount of time if it runs out.
By P S.
I'm sorry to say but it's been 2 weeks and I haven't gotten my order yet. They say the item is in stock and it should have been shipped out on July 5th but still hasn't came in 2 weeks later. I've known this company for years and they're still slow on their workmanship and taking care of customers correctly.
By Tommy F.
Ordered a product on backorder, the folks at Farralane were all over it, emailed and called me to give updates. Great customer service! -Mike Davidson
By Mike D.
We dealt with Joe who helped with our truss order. He connected us with the engineering Dept of the company to make sure we had a well designed stage with no structural risks. The process was quick and efficient. Once ordered, the shipment arrived in just a few days from LA. This differs from our last order from a different company that took several weeks. The pricing was very competitive and we are satisfied with our choice of Farralane as our vendor.
By Lew
Super Deluxe service !
By Brian V.
Diligent and fast. Thank you!
By David
Great communication & fast shipping
By Trevor H.
Order arrived as expected. On time and no trouble. Will order again.
By Steve J.