Legit business with good customer service.
They ship what I order, and it arrives either quickly or they contact me and it ships in a reasonable amount of time if it runs out.
By P S.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
32 reviews
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Farralane Lighting Audio & Video Systems (farralane.com) has 32 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 29 reviews with 5 stars · Clear filters
They ship what I order, and it arrives either quickly or they contact me and it ships in a reasonable amount of time if it runs out.
By P S.
Ordered a product on backorder, the folks at Farralane were all over it, emailed and called me to give updates. Great customer service! -Mike Davidson
By Mike D.
We dealt with Joe who helped with our truss order. He connected us with the engineering Dept of the company to make sure we had a well designed stage with no structural risks. The process was quick and efficient. Once ordered, the shipment arrived in just a few days from LA. This differs from our last order from a different company that took several weeks. The pricing was very competitive and we are satisfied with our choice of Farralane as our vendor.
By Lew
Super Deluxe service !
By Brian V.
Diligent and fast. Thank you!
By David
Great communication & fast shipping
By Trevor H.
Order arrived as expected. On time and no trouble. Will order again.
By Steve J.
Farralane went above and beyond with helping me plan, order, and set up my DMX color changing lighting on my new building!
By Austin