I have been waiting to return my…
I have been waiting to return my bracket for a month. No response to my email. Terrible customer service. I’m going to have to file a claim with my back in they don’t respond.
By Danielle H.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
153 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FANCI.ME (https://fanci.me/) was established in September 2017. We are an affordable and sustainable online jewelry boutique based in NYC that focuses on creating memorable moments with jewelry gifts.Find jewelry gift ideas at FANCI ME. Celebrate your occasion with our 14K 18K gold jewelry at affordable prices. Shop trendy and meaningful delicate everyday jewelry with gift boxes. Explore our solid gold necklaces, earrings, bracelets, rings and more. FREE Shipping & Easy Returns.
FANCI ME Jewelry (fanci.me) has 153 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
153 approved reviews, newest moderated first
I have been waiting to return my bracket for a month. No response to my email. Terrible customer service. I’m going to have to file a claim with my back in they don’t respond.
By Danielle H.
I love the necklace, it is distinct and there is nothing else like it anywhere else. The packaging was amazing and cleverly reusable, no need to even wrap it.
By Amy H.
I believe the quality is very good. This site had exactly what I was looking for. A coupon was offered for the purchase and since it was not given, I called customer service and the amount was credited to my purchase immediately. Very good customer service and prompt delivery.
By Maria D.
This is my 2nd purchase with Fanci Me. I purchased the all silver bracelet for my older son (great for smaller wrists since it has some flexibility) and the leather and silver for my younger son. (21 and 19) I also bought the leather and silver bracelet for my nephews 8th grade graduation and all 3 boys love them. Right on trend and the quality is good, good customer service and arrive on time
By Patricia W.
Response from FANCI ME Jewelry· Oct 17, 2024
Thank you so much for your wonderful feedback and for being a returning customer! We're delighted to hear about your positive experiences with our jewelry and ordering process. Thank you again for your continued support and for taking the time to share your experience.
Packaging was fantastic, actual product is tiny. Can’t find order information.
By Michael W.
Refund was prompt
By Lou W.
Necklace is much smaller than pictured. Could barely see what it was. Very disappointed because I will have to return it and I loved the design.
By Anne
Excellent Service
By Jason