AJ did a lot of work in time expended…
AJ did a lot of work in time expended and he seemed to know his way around the computer.
By Gloria B.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
207 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tane Innovative Concepts LLC is your trusted partner for expert Family Tree support services. We specialize in providing dedicated, customer-focused assistance to individuals and families who use genealogy software to explore and preserve their family history. Please call us at +1-888-257-3335 to get instant help.At Tane Innovative Concepts LLC, we take pride in helping our customers navigate and troubleshoot a wide range of popular family tree software platforms, including:Family Tree Maker (FTM),Ancestry.com,MyHeritage,RootsMagic,Legacy Family Tree,MacFamilyTree,and Reunion for Mac.Whether you're setting up a new tree, syncing your data, recovering lost information, or resolving software issues, our knowledgeable team is here to make the process easy and stress-free. We’re committed to delivering timely, reliable, and friendly support that you can count on.Tane Innovative Concepts LLC is proud to be a go-to resource for genealogists of all experience levels. Our goal is to make your journey through your family's history smooth and enjoyable, with the technical support you need every step of the way.
Family Tree Support (familytreemakersupport.com) has 207 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
207 approved reviews, newest moderated first
AJ did a lot of work in time expended and he seemed to know his way around the computer.
By Gloria B.
Easy to understand what to do.
By Judith
AJ was helpful in setting up my program
By Pamela
AJ was very helpful and transferred my info onto the new computer successfully. Thank you
By Susan
Response from Family Tree Support· Nov 1, 2025
Thank you for choosing Family Tree Maker Support! We’re happy to have you with us and look forward to helping you with all your family tree needs.
technician was very good
By Marlin
Response from Family Tree Support· Nov 1, 2025
Thank you for choosing Family Tree Maker Support! We’re happy to have you with us and look forward to helping you with all your family tree needs.
EXCELLENT ENGINEERS.TOOK A LONG TIME TO RECTIFY MY PROBLEM BUT WERE PROFESIONAL AND SOLVED THE PROBLEM.
By DAVID S.
Response from Family Tree Support· Nov 1, 2025
Thank you for choosing Family Tree Maker Support! We’re happy to have you with us and look forward to helping you with all your family tree needs.
fast complete work by aj wilson
By Patrick
Response from Family Tree Support· Nov 1, 2025
Thank you for choosing Family Tree Maker Support! We’re happy to have you with us and look forward to helping you with all your family tree needs.
Very knowledgeable professional business, very nice people. I would definitely recommend and personally use again.
By Marcelle
Response from Family Tree Support· Nov 1, 2025
Thank you for choosing Family Tree Maker Support! We’re happy to have you with us and look forward to helping you with all your family tree needs.