George Was very knowledgeable and…
George Was very knowledgeable and helpful. Thanks
By customer
Response from Family Tree Support· Jan 30, 2024
Thank you. Please call our family tree maker support to get instant help.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
207 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tane Innovative Concepts LLC is your trusted partner for expert Family Tree support services. We specialize in providing dedicated, customer-focused assistance to individuals and families who use genealogy software to explore and preserve their family history. Please call us at +1-888-257-3335 to get instant help.At Tane Innovative Concepts LLC, we take pride in helping our customers navigate and troubleshoot a wide range of popular family tree software platforms, including:Family Tree Maker (FTM),Ancestry.com,MyHeritage,RootsMagic,Legacy Family Tree,MacFamilyTree,and Reunion for Mac.Whether you're setting up a new tree, syncing your data, recovering lost information, or resolving software issues, our knowledgeable team is here to make the process easy and stress-free. We’re committed to delivering timely, reliable, and friendly support that you can count on.Tane Innovative Concepts LLC is proud to be a go-to resource for genealogists of all experience levels. Our goal is to make your journey through your family's history smooth and enjoyable, with the technical support you need every step of the way.
Family Tree Support (familytreemakersupport.com) has 207 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
207 approved reviews, newest moderated first
George Was very knowledgeable and helpful. Thanks
By customer
Response from Family Tree Support· Jan 30, 2024
Thank you. Please call our family tree maker support to get instant help.
AJ was quite thorough in his explanation of what was accomplished, and answered all of my questions to my satisfaction.
By Robert V.
Response from Family Tree Support· Jan 30, 2024
Thank you, Robert. Please call our family tree maker support to get instant help.
AJ did a great job. I highly recommend his help.
By Anne M S.
Response from Family Tree Support· Oct 25, 2023
Thank You So Much, Your review will help AJ and our company to do better.
AJ was very helpful in getting my files synced with Ancestry. He showed me how to sync and what it meant. Very helpful and easy to understand.
By Jane B.
Response from Family Tree Support· Oct 25, 2023
Thank You So Much, Your review will help AJ and our company to do better.
look s all good., AJ.
By Frances Ash H.
Response from Family Tree Support· Oct 25, 2023
Thank You So Much. Your review will help AJ and our company to do better.
i AM OVERJOYED AT THE SERVICE.
By Robert R.
Response from Family Tree Support· Oct 25, 2023
Thank You So Much, Robert. Your review will help our company to do better.
the technician was very helpful.
By William G.
Response from Family Tree Support· Oct 25, 2023
Thank You So Much, William. Your review will help our company to do better.
It went very quickly and everyone was very pleasant
By Georgie F.
Response from Family Tree Support· Oct 25, 2023
Thank you so much for your review. It will help us grow.