Quick Parts Replacement
Ground sleeve broke during install. Customer Service sent a new one (was $14; out of warranty) and had in my hands within 3 days. Very satisfied.
By Steve P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
479 reviews
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Step into a magical world and celebrate the festive season with Fairybell®. Fairybell® produces unique LED Christmas trees bring a festive cheer to your in- and outdoor space where joy, warmth and happiness come together; the Christmas spirit at its best! Fairybell® Christmas trees create an enchanting scene for each type of area: a garden, front yard, balcony, terrace or indoor space. Thanks to a new system, our trees are incredibly easy to set up and take down.
Fairybell (fairybell.us) has 479 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
479 approved reviews, newest moderated first
Ground sleeve broke during install. Customer Service sent a new one (was $14; out of warranty) and had in my hands within 3 days. Very satisfied.
By Steve P.
Prompt shipping of items.
By James R S.
The add was deceptive. Only in the fine print, would you have known that you weren't getting the flagpole as well as the lights.
By SWC - C.
Fantastic customer service! They went above and beyond to fix our electrical issue!
By Ashley M.
The remote doesn’t work. Replaced the battery with no success. App does not connect reliably and built in control options are minimal
By James S.
Fast delivery bought the 20ft with 2000 lights my flag pole was only 19ft but worked well looks fantastic could use better instructions but was easy to figure out, recommend two people
By Elizabeth H.
I received the product within three days.
By Paul B.
Everything went well with delivery. The tree was very tangled and went up with some difficulty. Also, there is are 2 zig zag runs that are not illuminated. I wasn't going to say anything since that only accounts for about 20-30 lights out of 4000 but it does make a weird rectangle between the two anchor points.
By Waiting for A.