Always very helpful!
Always very helpful!
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
73 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shachihata is a 3rd generation family-owned company, established over 90 years ago as ink chemists and stamp pad manufacturers. The Xstamper® was born in 1964. During R & D tests and numerous experiments, the addition of salt into an experimental rubber compound resulted in the development of cellular rubber for the most durable pre-inked stamps ever made. Later, Shachihata pioneered and developed laser manufacturing for faster and better print quality. Today Xstamper® offers more than just stock and custom made stamps. They offer pre-inked daters, self-inking stamps and daters, engraved plaques and awards, name badges and non-porous pre-inked stamps for permanent markings.
Shachihata - Xstamper (ezorder.xstamper.com) has 73 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
73 approved reviews, newest moderated first
Always very helpful!
By customer
Great company, great customer service and fast shipping!
By Richard T.
Great quality products but my biggest complaint is selecting an existing ship to address in EZ Order. They are arranged in order by when the address was added so it takes a while to find the address. It would be much better if they were arranged in alphabetical order by customer name.
By Steve Peterson - Union O.
Overall service is great. I have had a couple of errors recently on Xstamps, but corrections were done quickly.
By John B.
always quick service great pricing and customer service
By Joyce Stotz & F.
I like the fast responce I typically receive. I get a reply email letting me know my order is being processed so I don't have to wonder. When I have to call customer service is always helpful. The only thing I would complain about is when there is an outstanding proof it would be nice if someone would do a follow up within a week. I have had 2 times that I thought I approved something and after 3 weeks the customer is asking where it is and no one let me know I never released the order. The product is great and the turn around time is outstanding.
By Cindy
Very quick filling and shipping when orders are placed. I have had very few mistakes made in 25+ plus years of orering stamps and embossers from Shachihata and when we did find one it was taken care of quickly.
By LKChildress
Everyone is always very helpful and friendly.
By Eileen S.