Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
82 reviews
EyewebSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eyeweb is your one-stop destination to shop for your favorite glasses online from a huge collection of designer eyeglasses, Prescription Sunglasses & safety eyewear. You can even see how your chosen glasses look on you with our virtual try-on feature, coupled with excellent customer service that will make your shopping experience a breeze. Whether you’re looking to get yourselves a brand new pair of fashionable glasses or protective eyewear, you name it, we have it. There are tons of top drawer PPE brands to choose from, such as WileyX, Stoggles, Adidas, Nike, Lacoste & Guess, among many others. Our long-standing presence has helped us to establish a firm footing in the world of online glasses that are available in a variety of styles, shapes & colors. Almost all of the protective eyewear we offer is ANSI & OSHA approved, which is imperative for workplace compliance when it comes to workers' health & safety. We also offer our customers the option to customize their glasses by adding lens add-ons of their own choice that elevate their optical experience to another level. When it comes to premium eyewear at very competitive prices, Eyeweb is an easy choice.
Eyeweb (eyeweb.com) has 82 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
82 approved reviews, newest moderated first
After having received an email stating that my glasses were on their way, I saw where the info provided in the email was for a cancelled order. At once, I reached out and Ms. Clark checked on the order # and indeed told me that the correct order for glasses was in the shipping process. The promptness in dispelling my fears is very much appreciated.
By DD
support was very knowledgeable and helpful
By Luis
Excellent customer service and prompt 👍 I did not include a certain part of the prescription onto the website while ordering and when the glasses came in they were not clear. Rest assure Michael with customer service had it corrected while we were speaking and will be sending out a new pair. Thank you for all you do!
By Rocky and Chase the G.
I recently purchased my company issued safety glasses thru Eyeweb. From the beginning to the end the process was flawless. I love my new safety glasses and I’m encouraged to wear them more because they’re comfortable! Thank you Eyeweb!
By Laurie W.
Sending the glasses back a second time. Still not right. First the bifocal was too high making me dizzy but now my vision is out of focus. Asked for a refund and my answer was they don't issue refunds. I'm very frusteratef
By Dale
I recently had the displeasure of experiencing what can only be described as a customer support horror show with Eyeweb.com. From start to finish, my encounter with their support team left me more frustrated than satisfied. Very poor products and pathetic support. Don't even pick a call. Not recommended at all.
By Kate
The glasses are not only stylish but also incredibly comfortable to wear. The prescription was spot on, and I can see clearly without any issues. The quality of the frames and lenses is top-notch, and I believe I've made a great investment. I'm delighted with your product and service, and I would happily give your company a 5-star rating. If anyone is in search of prescription glasses, I wholeheartedly recommend your brand. Thank you for delivering such a fantastic product!"
By John H.
I broke my frames. Four months until my next eye exam, I found a Frame Only option available at eyeweb.com. w/ 1-3 day shipping on my discontinued frames. After processing the receipt indicated the item would be shipped in 7-10 days pended lens install. Next business day, emailed customer service, confirming item would be shipped immediately w/o lenses. CS was prompt with bad news. Won't ship without lenses, the system should not have offered them that way. They granted a full refund but what I need is to be able to see before a trip at the end of the week. Now I have to start the search from scratch.
By Ken
