EyewebReviews of eyeweb.com

Michael Louise helped me figure out exactly what i needed from the chat window, while at work. pretty happy in the ease of use. thanks!

the chat feature was so helpfull! Michael and Sarah were so amazing looking into questions i had about my order. and im feeling very satisfied with all of it!

I appreciate all the help I received, thanks Sarah Clarke.

I reached out via chat with regard to a return due to a lens not being correct. I was connected to Michael Louise, who answered all of my questions and was patient, kind and professional. I am waiting on the return slip, but am confident that I will get that shortly and the fix to our issue will be handled quickly and professionally as well. Thank you eyeweb for your great customer service.

michael was very helpful and clarified where the automated systems did not

I am an employer who is helping an employee with a return. I spoke with Michael Louise two separate times and he has been nothing but helpful and attentive to my questions. He gave me his direct email so that I can reach out about changing an order and I am so pleased with the customer service so far!

Thank you Michael Lewis you were a great help to me. Everything was well explained and helped me in my process. 👌

Buyers beware they offer absolutely no customer service. They sent me a broken pair of frames and offered me a solution. Buy another pair, what a joke then they suggested I glue them back together.