EyewebReviews of eyeweb.com

Will Smith was extremely helpful and polite. He addressed my concern with care and promptness.

Will Smith has went out of his way to try and get my registration complete!!

Will Smith (not the actor) was very helpful

Was able to help me quickly with my needs. Thanks Will S.

order them online. process was pretty easy. glasses came and fit nice and the lenses are a perfect match to my prescription.

sarah clark had clear and quick communication and quickly solved my problem with my email not working when input properly more help than i had gotten from other customer service on different sites 10/10 experience

Received my first pair of safety glasses. Very prompt with the order. The arms of the glasses were to tight for my big head😅 Tim worked with me on picking out another pair. And after picking out the frame I wanted he started the shipping process same day. Thanks Tim for all your help⭐️

I ordered safety glasses using my work benefit for the first time a few weeks ago. The process was easy and the shipment came within the timeframe that was communicated. When I received the glasses I experienced an issue where the frame was crooked and felt uncomfortable when I put them on. Although I had reserves that nothing would be done since it was through a work benefit, I reached out over email. Tim from Save Vision, Eyeweb was fantastic!! First, he gave me detailed instructions on how to place the exchange order. I misunderstood the email when I couldn't find the button that I was looking for and ended up submitting a new order adding the comment 'Exchange' underneath. Because my benefit was just recently used for that cycle, I was denied the order. I reached out on the same email thread to add my company's safety representative asking them to 'reopen the benefit' (per the text message instructions), and the team at SafeVision responded to the thread before my company representative did, resolving the issue right away!!! The customer service that Tim provided was extremely helpful, and he was very understanding of the issue. I would highly recommend using this company for safety glasses! Thank you again for the great customer service experience while helping to resolve my issue!!