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EyeQue Reviews | Read Customer Reviews of eyeque.com

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EyeQue

Vision & Hearing

EyeQueReviews of eyeque.com

Eureka Dr 39608, Newark, California

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The Fair Hearing score

3.9/ 5

Average

1,153 reviews

EyeQue3.9Average

Reviews1,153 About Contact

Rating distribution

5 stars70161%
4 stars1049%
3 stars676%
2 stars625%
1 star21919%

Select a line to read only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About EyeQue

Home | Vision Test From Home | EyeQue

EyeQue (eyeque.com) has 1,153 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.

Also known as: eyeque.com
Website: eyeque.com
Category: Vision & Hearing
Location: Newark, California
Listed on The Fair Hearing: 2026

Contact & location

Website: eyeque.com
Email: [email protected]
Address: Eureka Dr 39608Newark, CA 94560

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 51% of reviews.
Most recent review: October 2026.

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EyeQue reviews

1,153 approved reviews, newest moderated first

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Dec 5, 2021
Loved my experience
Loved my experience! Quick and knowledgeable! Thank you
By Shelli S.
Response from EyeQue· Dec 5, 2021
Hi Shelli, We are glad that you had a great experience! Thank you so much for your review. Happy Weekends!
Report
Dec 4, 2021
Overall impressed for the price!
Overall impressed with this service for the price. I needed new glasses quickly before a trip and didn’t have time to get in with my optometrist. There is definitely a learning curve using the device and I think that skewed my early results a little bit, so I made sure to do a lot of tests over a few days before ordering glasses. I am only giving 4 stars because I did have a few issues with the app crashing mid-test which was frustrating. I ordered glasses from Zenni (which I’ve used before) and they are great, I am seeing way better than I was with my old pair. Definitely recommend!
By Steph
Response from EyeQue· Dec 5, 2021
Hi Steph, Thank you for your constructive review! We will notify our team of the application crashing. But, we are so glad that our product worked great for you. We only hope that this will encourage you to continue supporting EyeQue and its products! Happy Weekends!
Report
Dec 3, 2021
I'm an old man and in all my years…
I'm an old man and in all my years Eyeque support gave me the best service I think that I have ever received, actually I know it was.
By Carl K.
Response from EyeQue· Dec 3, 2021
Thank you for your kind words, Carl! We hope to continue working with you and providing excellent support with all of your future needs.
Report
Nov 29, 2021
Quickly Fixed My Issue
Quickly Fixed My Issue
By Jefroseman
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Nov 28, 2021
Haven’t received the item yet
Haven’t received the item yet
By Jayne J.
Response from EyeQue· Nov 29, 2021
Hi Jayne, We apologize for the inconvenience. A Customer Service Representative will contact you soon.
Report
Nov 28, 2021
fast and great service
fast and great service
By john S.
Response from EyeQue· Nov 29, 2021
Hi John, We are glad you are happy with EyeQue's service! Thank you for your review!
Report
Nov 27, 2021
pretty bad
pretty bad experience
By Roelof
Response from EyeQue· Nov 29, 2021
Hi, We apologize for the inconvenience. A Customer Service Representative will be in contact with you shortly.
Report
Nov 27, 2021
Customer Service... "On the ball"!!
Device was easy-to-use. Ordering the try on glasses was a snap and customer service was in the ball and pro-active with some measurement discrepancies and making sure everything was correct. Delivery was prompt. I will be using EyeQue again, that is for sure.
By Sean A.
Response from EyeQue· Nov 29, 2021
Hi Sean! We are glad you had a wonderful EyeQue product and Customer Service experience. We can only hope that this encourages you to continue supporting EyeQue!
Report

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