Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,430 reviews
Eyemart ExpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,430 approved reviews, newest moderated first
Great Deals, Stylish glasses, I’m soooo happy with my purchases. I recommend any one reading my review to give Eyemart express a try. You won’t regret it.
By Nanan N.
Response from Eyemart Express· Jul 7, 2025
We're happy to hear that you are satisfied with the stylish glasses and great deals you received. Thank you for recommending us; we appreciate your positive feedback!
I visited a local store to choose the perfect frames before ordering a new pair of glasses online, in order to take advantage of the 60% off 4th of July discount. The personnel were so friendly and helpful, even printing off all the information I needed. It was very easy to order online, and a day later my glasses are on their way!
By Diane B.
Response from Eyemart Express· Jul 7, 2025
You made our day! We really appreciate you sharing your thoughts, and we hope to see you again soon.
Quick and easy to deal with even after I messed up on my order they were quick to help me get it fixed up
By Landon H.
Response from Eyemart Express· Jul 4, 2025
We appreciate your feedback and are glad you found our service quick and easy. We are also happy we could assist you in correcting your order efficiently!
Good website, easy ordering and payment options.
By Clyde M.
Response from Eyemart Express· Jul 3, 2025
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
Easy and accurate registration, order creation and fulfillment. I got my glasses within two days and they were perfect!
By Vincent S.
Response from Eyemart Express· Jul 2, 2025
So happy to hear about your experience. Thank you for sharing this review!
Customer support was quick and effective when they did not have my updated prescription.
By Nathan B.
Response from Eyemart Express· Jul 2, 2025
We're happy to hear that our support was quick and effective in assisting you with your prescription update! We look forward to seeing you again!
Glasses came. They have a red dot imbedded in one of the lenses. I emailed Eyemart and was told to take them to a store.....except that is why I ordered them online, the closest store is 45 min away. I have a full-time job and am the caregiver of my husband. They just didn't seem to be interested in customer service once the payment was made.
By Penelope E.
Response from Eyemart Express· Jul 2, 2025
We’re sad to hear you had a less-than-great experience. Your feedback is important to us, and we'd appreciate the opportunity to make things right. Please reach out to our customer care line at 1-888-372-2763, and we'll do our best to address your concerns.
Took great care of us! Fast, informative and helpful for my daughter's first experience. Great friendly staff and great quality glasses.
By Bradie L.
Response from Eyemart Express· Jul 2, 2025
We're happy to hear that your daughter's first experience was great! We appreciate your kind words about our fast service, informative staff, and quality glasses. Thank you for sharing this review!
