Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,430 reviews
Eyemart ExpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
1,430 approved reviews, newest moderated first
That measuring the eyes thing….uuuggghhh
By Norma E.
Response from Eyemart Express· Jun 28, 2025
Thank you for your comments. We’re always working to improve our online experience, and we appreciate all feedback given. If there is anything else that we can do for you, please feel free to reach out to [email protected]
First pair of glasses I've ever ordered online! Smooth is an understatement.
By customer
Response from Eyemart Express· Jun 27, 2025
We're happy to hear that your first online glasses order was a success! We look forward to seeing you again!
Alex R did it that's why the 5 Stars.he was very helpful. It was my first time ordering on line.waited for me to get my eye prescription. He would text me to let me know he was there. I went to pick them up today.they are awesome
By Olivia F.
Response from Eyemart Express· Jun 27, 2025
We're happy to hear that you had a great first-time online ordering experience! We're so glad that Alex was helpful and made the process smooth for you. Thank you for your positive feedback!
QUick turn around.
By Linda J.
Response from Eyemart Express· Jun 27, 2025
We’re always happy to help!
The lady on the phone answered all my questions and walked me through the order process...
By Thomas O.
Response from Eyemart Express· Jun 26, 2025
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
Good for anything straightforward and basic. But there is no way to talk with someone or a place for a special instructions before you place your order.
By Linda Jo R.
Response from Eyemart Express· Jun 26, 2025
We appreciate your feedback. We are sorry that you encountered difficulty with special instructions and contacting our team. We'll review this to improve our ordering process. Please get in touch with our customer care line at 1-888-372-2763 so that we can better assist you.
Fast and easy Thank you
By alec W.
Response from Eyemart Express· Jun 26, 2025
We’re always happy to help!
Fast service
By Jamie K.
Response from Eyemart Express· Jun 26, 2025
We’re thrilled you had a good experience, Jamie!
