Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
720 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find your favorite ready-made readers, prescription eyeglasses frames, bifocals, blue light blocking readers, progressive multifocus, transition photochromic glasses online !
Eyekeeper (eyekeeper.com) has 720 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
720 approved reviews, newest moderated first
This is my second order these ones don’t feel as well made 2 sets already have broken disappointing …
By NH
Response from Eyekeeper· Aug 28, 2024
Dear buyer, Much regret to hear that. Could you please send us some pictures about the broken glasses？ You can send it to our email [email protected]. We will deal with it asap. Hopefully this will not cause you any inconvenience. Waiting for your kind reply. Best regards, Eyekeeper
I was having my doubts about this company. It took 2 and 1/2 weeks to get the glasses I ordered. There never was a tracking number to track my order. I called their number a couple times and their representative was very helpful. Then the glasses just showed up and they're excellent. So, yes, 5 stars but it was weird.
By Julie M.
Still waiting for my order… useless
By M R.
Response from Eyekeeper· Aug 20, 2024
Dear buyer, Could you provide your order number or order information? We will help you check the logistics. Or contact us via [email protected]. We will reply you as soon as possible. Best wishes, Eyekeeper
I have always had a good experience with my orders from Eyekeeper.......I can't really fault them and I am grateful for that.......THANK YOU! :))
By Kim A.
I have ordered 3 times multiple glasses, and it has been a terrific experience! Love the glasses and service/delivery has been great!
By Scott A.
Replaced faulty glasses without any issues.
By Neal Hunwick O.
Heel slecht goedkoop uitziende brillen. Ziet er heel anders uit dan op internet. En dan voor die prijs! Komen rechtstreeks uit Hong Kong Word niet gereageerd op email of chat.
By saskia stam J.
Response from Eyekeeper· Aug 8, 2024
Beste koper, We hebben uw e-mail ontvangen. Sorry dat u niet op tijd hebt geantwoord. Is de bril kapot? Of bent u ergens anders ontevreden over? Vertel het ons en wij lossen het op. Wacht op uw antwoord. Met vriendelijke groet, Eyekeeper
Love Eyekeeper! Communication is good with the team, they listen to feedback well, and attend to addressing any queries or concerns you have quite swiftly. Have ordered several times because of the sassy and stylish frames and gorgeous colours available that aren't in the market or stores. Great going!
By Donna A.
