Fantastische service
Fantastische service, na een probleem met een bril sturen ze direct een nieuwe. Top brillen en top service
By mevr. ymbj. S.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
720 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find your favorite ready-made readers, prescription eyeglasses frames, bifocals, blue light blocking readers, progressive multifocus, transition photochromic glasses online !
Eyekeeper (eyekeeper.com) has 720 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
720 approved reviews, newest moderated first
Fantastische service, na een probleem met een bril sturen ze direct een nieuwe. Top brillen en top service
By mevr. ymbj. S.
Wonderful service. Winnie from customer service gave me excellent service.
By Stephanie L.
Ich hatte eine Reklamation, diese wurde professionell und zügig abgewickelt
By Ulrich H.
I ordered pack of 5 pairs of glasses. There were issues with 2 pairs and Eyekeeper promptly replied to my query and remedied the issue. I am very happy with the result.
By Michaela
This is one of the most concerning shipping situations I have encountered. My delivery has remained in New York for six days without progress. Despite three attempts to contact customer service, I have yet to receive a response. As of today, the shipment is still being processed in New York. Unfortunately, I have the order but the grasses were trash. I broke my grass trying to clean it. They were worth the money for being cheap.
By RJ. E J.
Response from Eyekeeper· Jul 28, 2025
Dear Customer Based on your name, we were unable to locate your order. Please provide us with your order number or email address. We will try to solve your problem as soon as possible. You can also contact us by email [email protected]. We look forward to your reply. Thank you very much. Kind regards, EYEKEEPER
Sunglasses bifocal weren't quite right. Eyekeepers contacted me following my review and kindly offered me a 50% discount and suggested i gift the glasses. I accepted this offer and will continue to shop with eyekeepers
By Alexandra Williams M.
Took my money no glasses and no reply to email or social media messages. Avoid they take your money and send no glasses shocking customer services
By Dawn
Response from Eyekeeper· Jul 21, 2025
Dear Customer Based on your name, we were unable to locate your order. Please provide us with your order number or email address. We will try to solve your problem as soon as possible. You can also contact us by email [email protected]. We look forward to your reply. Thank you very much. Kind regards, EYEKEEPER
I had a small crack in my glasses and they refunded me immediately. I love the glasses and I plan on ordering them again!! Great customer service !
By Lori W.