EyekeeperReviews of eyekeeper.com

We had an issue with glasses we had ordered. We should have contacted the company straight away but didn’t . However they responded to my review , their customer service was excellent and through email our issue was solved very politely, kindly and efficiently .

Great company, great colours and excellent customer service.

They decided that the reading glasses I wanted, and ordered, were out of stock. So I chose a bundle of five cheap reading glasses. They are just what you would expect.

item did not arrive

gerne wieder

I purchased two pairs of glasses - picked Eyekeeper because they have a great choice of colours and styles and I like something colourful and a bit different. I bought a bright pink pair with round lenses and a hexagonal purple pair. They are easy to order, reasonably priced and look fabulous. I like a few pairs in different rooms and will definitely purchase again. Customer services personnel respond quickly if required.

I ordered a set of 3 clip-on sunglasses, specifying the shape and size of my glasses. When they arrived, I discovered that the overall width of the clip-ons were too wide to make contact with each side of my glasses. So, there is no way to make them work. When I advised their support team of this issue asking for a refund, I was advised that I would have to pay shipping (with a tracking number) to begin the refund process. While I have no problem waiting until they confirm receipt of the return, I do not feel I should pay for shipping when the problem is 100% due to an inferior product. In addition, the clip-ons themselves are extremely lightweight and flimsy at best. I am still in the process of trying to get them to accept responsibility and to agree to pay for shipping if they want these inferior clip-ons returned, as they are absolutely useless to me.

Easy to order, good prices and well made glasses. Happy with all my pairs.