it's taking longer than they had said…
it's taking longer than they had said but I still haven't received it so I don't really know the quality yet
By DangerDogg H.
Tuesday, November 3, 2026 · Customer reviews of US businesses
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EXTREME PCs (extremepcs.com) has 152 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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it's taking longer than they had said but I still haven't received it so I don't really know the quality yet
By DangerDogg H.
Computer arrived quickly and safely. Overall a pretty decent experience. The only issues I really had were that whoever built the PC forgot to connect several components and some of the required software was missing. After opening the computer case up and hooking everything up correctly and downloading and configuring the software myself, everything works as intended. This isn’t a huge deal, but it did take some time to figure out and I did pay for everything to be set up already, so it is a bit disappointing.
By Travis
Response from EXTREME PCs· Dec 17, 2024
Thank you for sharing your experience with us. We’re glad to hear that your PC arrived quickly and safely, and that it is now functioning as intended. However, we sincerely regret the inconvenience you experienced. Every system we build undergoes a rigorous quality assurance process to ensure all components are properly connected and the PC is fully operational before it leaves our facility. In rare instances, components can become dislodged during shipping despite our best efforts to secure them. We understand how frustrating it must have been to reconnect the components and configure the software yourself, especially when you expected the system to be ready to use out of the box. Your feedback is invaluable, and we will continue to evaluate our packaging and processes to minimize such occurrences. Should you encounter any further issues or need assistance, please don’t hesitate to reach out to our support team—we’re always here to help. Thank you again for your understanding and for sharing your experience. We appreciate your patience and trust in us, and we hope you enjoy your new PC to its fullest potential! Happy Holidays!
Review of Extreme PCs I recently purchased a custom-built PC from Extreme PCs, and my experience was quite mixed. While the i have not recieved the PC itself I can't review on that part , but the overall process left much to be desired. Delivery Time One of the most significant issues was the delivery time. The PC supposedly will take three weeks to arrive, which was much longer than I anticipated. Unfortunately, the website did not clearly state this extended delivery period, leading to frustration and repeated inquiries about my order status. Customer Service Customer service was responsive but often vague. I had to reach out 2 times to get updates on my order, and first time, I received generic responses rather than specific information about when my PC would arrive, 2nd time I was told it could take up to 2-3 weeks Conclusion While Extreame PC Company offers high-quality products, they need to improve their communication and transparency regarding delivery times. If you’re in no rush to receive your PC, their products may be worth the wait, i will see when the PC arrives. However, if you need a quick turnaround, you might want to consider other options or inquire explicitly about delivery times before placing your order.
By Ralph P.
Well bought this 4000 dollar pc when I got it shut off by itself. It stopped so about a month later did it everyday. Long story short had to pay for new power supply (I was reimbursed) still the same issue. So sent off pc graphics card was bad. I don’t have any issue with all the mentioned above what I do have a problem with is that they had computer for a month in a half to 2 months I was once never told the computer had shipping damage until 2/16/24. If they did all these test before the graphics card was sent back to manufacturer wouldn’t the damage have been noticeable. So now I’m out 475 because I had to buy new case and motherboard. Other than this overall I’m happy the way everything else went. Would recommend
By Chris P.
The order process was fairly simple, and being able to customize the parts is an added bonus. I have not received the pc yet, and would be nice if I had more updates on the process as fair as what state of it that it’s in.
By Mark
I'm still waiting for a update on my order.
By Carlos