EXTREME PCsReviews of extremepcs.com

Response from EXTREME PCs· Jul 3, 2025

Thank you for your feedback, and we sincerely apologize for the delay in getting your Ready to Ship system out to you. Our goal is always to meet or exceed the lead times we advertise, and we regret that your order did not ship as promptly as expected. While our team did communicate an updated shipping estimate, we understand the frustration when those timelines shift, especially on a Ready to Ship system. If you have any questions or need further assistance in the meantime, please don’t hesitate to reach out to our support team. We look forward to your update once you receive your system and hope it exceeds your expectations once it arrives.

Response from EXTREME PCs· Oct 29, 2023

Thank you for taking the time to share your feedback. We're pleased to hear that you're satisfied with the build of your PC. However, we genuinely apologize for the inconvenience you faced with our customer service. We strive to provide the best possible experience for our customers, and it's clear we fell short in this area. We take an always-improving approach to post-purchase support and will take your feedback into consideration. Please feel free to reach out directly if you have any further concerns or suggestions. Your insights help us serve you better. Reach out to us at [email protected]