Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
832 reviews
Extra CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Today, over 100 million Americans don't want or can't get a credit card... and we understand why! Credit cards come with cons. Like overspending, high-interest rates, inaccessibility, and mountains of debt.But, a great credit score can change lives. Especially with important long-term goals, like securing a housing mortgage, or getting the best possible repayment plan on your big purchases. Despite this, there are very few credit-building alternatives. Enter Extra.Our mission is to create a safer, more accessible credit experience with the ease and predictability of a debit card. With Extra, you can relax as you work towards your long-term goals and avoid the pitfalls and traps of a credit card—no credit checks, no interest rates, and no hidden fees.
Extra Card (extra.app) has 832 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
832 approved reviews, newest moderated first
The customer service I have received from the concierge has been excellent. Fast, friendly, clear, & solution oriented. Very Grateful!
By Starseeed S.
Response from Extra Card· Jun 29, 2023
Fast, friendly, clear, and solution-oriented is our recipe for a winning combo! We appreciate your feedback.
EXTRA has completely changed my portfolio, allowing for better money management, savings, and credit progression. The fact that all my debit transactions count successfully towards my score is beyond incredible, plus, staying within my spend power limit has allowed me to save so much more money! For someone whose background included never-ending money woes, EXTRA has been an absolute game changer. 10/10, yes - highly recommend.
By Sabrina R.
Response from Extra Card· Jun 29, 2023
We're overjoyed to have made such a positive impact on your credit journey. Thank you for the sparkling 10/10 recommendation, Sabrina!
Consierge was quick to respond, answering my questions as a new member. Thank you so much
By T S.
Response from Extra Card· Jul 10, 2023
Thank YOU so much for being the best part of Extra! We are nothing without our members and we appreciate you choosing us in your credit journey. If there is ever anything we can do that would bump us up to 5 stars in T Smith's book, we are all ears at [email protected].
The best decision I have ever made was to join extra. I love that it is helping me repair credit without any hassles. What I love most about it though is how wonderful the customer service is they respond quickly and are very understanding. I have never felt so happy about customer service experience.
By Christine F.
Response from Extra Card· Jun 29, 2023
This is music to our ears! We're thrilled to hear that joining us was your best decision ever. Thank you for your feedback, and for being an Extra member!
My Credit Score increased using Extra Card. Thank you
By Aylicec R.
Response from Extra Card· Jun 20, 2023
That's so awesome to hear, Aylicec! Keep it up!
Awesome customer service. Very helpful.
By Jocelyn C.
Response from Extra Card· Jun 29, 2023
Thank you for your feedback, Jocelyn. We're always here to sprinkle more awesomeness your way!
Experience was amazing
By Amit P.
Response from Extra Card· Jun 29, 2023
We're thrilled to hear that your experience with us was nothing short of amazing, Amit! Thank you for your feedback.
Whenever I have a problem, the costumer service is quick on responding and helping me resolve the issue. The app is extremely user friendly and easy to learn how to navigate. As an added bonus, I do very much like the reward system.
By Corey Alston J.
Response from Extra Card· Jun 20, 2023
Thank you for sharing your thoughts with us, Corey! The positive feedback is much appreciated.
