Deidra - Los Angeles, CA
The Houston, TX Galleria location is excellent. However, the staff is not friendly nor courteous. They don't serve breakfast on the weekends as advertised. The tub was not so clean. The toilet flushed very loud.
By Deidra W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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24 reviews
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Extended Stay America is listed under Accommodation & Lodging.
Extended Stay America (extendedstay.com) has 24 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 9 reviews with 1 star · Clear filters
The Houston, TX Galleria location is excellent. However, the staff is not friendly nor courteous. They don't serve breakfast on the weekends as advertised. The tub was not so clean. The toilet flushed very loud.
By Deidra W.