Express Pet CertifyReviews of expresspetcertify.com

SCAM. They do not deliver anything and refuse refund when requested. I ended up filing a dispute with my bank, hoping they can work something out.

This site is a scam. Never received any of the products paid for. Requested a refund and got ghosted. Typical internet scammers.

This is SCAM. I requested refund within 1 hour after not receiving the service at the same day and not only that there is no free fly for dog with ESA letter. they even did not provide ESA card within 7-10 days at all. customer service block you and do not answer as soon as you request for refund. They are using the terms to don't refund you but they are scam and needs to shut down.

Theyre a fake company, customer service will never get back in touch with you and you can never get anyone on the phone. They will take your money though and give you a BS letter.

Bad experience. Request a refund and watch how fast they avoid communicating with you and answering your calls. Oh and no direct response to emails because they will block you after they tell you no refund is coming. Not a very transparent process of during checkout if you live in California. They want to hide behind “terms”. Taking the money from you is easy, getting it back when they haven’t even delivered the service is impossible. Try someone else.

I wish I would’ve read more reviews before purchasing anything from them. They advertise as same day however I did not receive my letter until 30 days later. I contacted customer support and they were no help at all. They eventually just stopped replying to me. After waiting and getting my letter they somehow thought it would be appropriate for me a resident of California to have a letter from therapist that lives in Oklahoma. Definitely does not come off as a professional or factual emotional support animal letter at all.

Total scam. It says all the way through the entire process that you can receive your letter quickly, within a couple of days. As soon as they get your payment, a notice comes up saying you need to wait 30 days. I emailed & asked to cancel my order, & they responded saying that per the terms, I could not receive a refund unless I was denied approval. I called and left a voicemail as well. No further communication on their part, not even with the Better Business Bureau. I told them that if anyone signs and approves my letter, I would be reporting their medical license to the board, & I have already reported the business to the medical board.

Absolute scam .. useless