Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
285 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy US flags online at Express Flags. All types of American Made US Flags, Flagpoles, Military, Historical, Country & International Flags, Advertising Flags
Express Flags (expressflags.com) has 285 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 4 reviews with 3 stars · Clear filters
You sent the wrong product, even though you offered to replace it with no charge! Thanks for your doing so!
By John
Response from Express Flags· Mar 18, 2020
Thank you John for your business and feedback. We look forward to serving you again. Best regards.
The service was good and fast. The only problem that I have is that my shipping was twice as much as the amount purchased! Ridiculous.
By Henry L.
Response from Express Flags· Nov 11, 2018
Hello Henry Lee and thank you for your business and feedback. Your order total before shipping was $47.70 and you paid $5.95 for shipping! Please confirm that you are referencing the correct order/vendor. Best Regards.
With advertised one to two day shipping, I was disappointed that after the order was received and processed it still took 4 business days to receive the product. The quality of the product is excellent.
By Marjorie
Response from Express Flags· Jul 10, 2018
Thank You Marjorie for your business and feedback. The "Ships in 1-2 business days" indicates that the product will leave our warehouse within 1-2 business days of order date and does not include the shipping time since shipping time is determined by the carrier and the service you request. Your order left our warehouse within 1 business day of order date and as requested was shipped by ground service. Looking forward to serving you again. Best Regards.
This site was more difficult to use than many I’ve used. When I put items in my cart I couldn’t view it until I checked out. I tried twice and didn’t think my order had gone through. Then when I went to check out, It had doubled the order. When I tried to correct it, I couldn’t find a way to edit and correct it so it went through that way. I had to call customer service to correct it. I then got an e-mail the next day telling me that I had left something out of my order on line, but didn’t tell me what. I was waiting to get an e-mail telling me the status of my order, if it had been shipped, etc. My order was delivered quickly, but I never found out what was going on. Finally, there was not an invoice in the package and the pennants were not as pictured. The colors were more transparent than I thought they would be. I will not order from this company again.
By Sally H.
Response from Express Flags· Apr 9, 2018
Thank you Sally for your feedback.
