Express FlagsReviews of expressflags.com

Response from Express Flags· Apr 17, 2021

Thank you for your business and feedback. Your order was delivered by USPS on April 13th.

Response from Express Flags· Aug 11, 2020

Hello Kyung and thank you for your business and feedback. We let you know last week that the flags are on back order and will not ship until the 21st of August. We offered to cancel your order and a full refund but you chose to wait for your order. We apologize for any inconvenience this may have caused you.

Response from Express Flags· Jul 1, 2020

Thank You Beverly for your business and feedback. Your flagpole shipped on 06/29 and you should be receiving it at any day now. It took a couple of days longer than usual to get your order shipped but we are operating at 50% staff and things are not getting out the door as quick as usual. We apologize for the inconvenience this may have caused you. Best regards.

Response from Express Flags· Jun 29, 2020

Hi Lari, Thank you for your business and feedback. We apologize for the delay in receiving your order. I will check on it and let you know what happened and why. Best Regards.

Response from Express Flags· Jun 8, 2020

Thank you for your feedback and we apologize for being out of stock on the item you needed. Best regards.

Response from Express Flags· Oct 10, 2018

Thank you for your feedback Jose. We will look into the color issue. Meanwhile, we do have a Satisfaction Guarantee in place and if you would like to return the flags please follow the instructions on our website https://www.expressflags.com/index.php?route=account/return/add

Response from Express Flags· Jun 15, 2018

Thank you for your business and feedback. Your order was entered on June 5th and as our website states on the product page, https://www.expressflags.com/40-ft-architectural-series-flagpole.html , this product ships within 7 to 10 business days of order date. Your order shipped on June 11th which is within 4 business days. We e-mailed you your Pro # on the 12th but apparently you did not receive it. We will e-mail it to you again today. Best regards and we look forward to serving you again.