Great customer service.
Quick install and great customer service.
By Feliz
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
327 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We’ve made it our mission to provide home and business owners with security automation products and services that meet their needs at an affordable price. We’re professional, experienced and have the necessary know-how to optimally secure your home or business. Add those skills with our commitment to service and saving you money, and you can’t go wrong trusting Envision with your security needs.
Envision Security (envnow.com) has 327 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
327 approved reviews, newest moderated first
Quick install and great customer service.
By Feliz
They are easy to work with and quick installation. They explained how the system worked and explained everything is great detail. Having the system helps me and my family feel safe. Thank you Envision!!! I would recommend you to everyone.
By Renee D.
We began service with Envision not too long ago and my family and I have been very satisfied. We have had incidents where we set the alarm off on accident and they are very quick to call us. I love the fact that we have peace of mind with the perks of the mobile app. I would recommend Envision to my friends.
By Juan G.
I have never had a security system of my own, and when my husband and I bought our first home we thought it was a must. Fortunately, while we were moving in Envision came to our door, told us about their product and we loved everything they had to offer. The installation process what super easy. It was completed in less than 30 minutes. The guys were very professional and willing to explain everything even answer my questions after I left. I can contact my agent at anytime and I can always talk to a live person. I am completely satisfied with the products and will continue to use this company.
By Sammie L.
The folks at Envision Security were great. Really liked our sales rep Vladimir Belteton, very curtious, professional, knowledgeable, and helpful. He answered all of our questions and the technician got the install done earlier than expected. The folks on the phone were great as well. We had a system problem and they contacted a tech. who was on a job in AZ and took the time to call me at home in Calif. to solve the problem. It was nice they could utilize most of the existing ADT equipment, that gave us the ability to get additional sensors. Control panel is way more easy to operate over the previous ADT panel, makes the advanced functions easier to get to and operate. Great company with excellent customer service. Give them a try, you'll be glad you did.
By Rick F.
Envision was detailed on there services and had great customer service. It was a great experience without the pressure!
By CharlesWilson
I got my Envision Security system installed in May and I have loved it ever since! Carl and Nick were helpful and friendly. They perfectly explained to me all of the features of my system before I bought it so I knew what to expect. I was out of town for a month and my security system allowed me to make sure my house was armed AND to monitor my thermostat settings from across the country! Thanks Envision!
By Aimee
We are completely satisfied and happy with our new system. Sales rep arrive on time for our appointment. Made sure we were happy with system we were getting. Technicians arrive also on time. Very friendly and knowledgable about the system. Explained how, where and why they they were going to input the system in areas of the home. Waked us through how the system work. They cleaned up behind themselves and left the area they were working in as they found it. I loved our new alarm system and how easily it is to use, the comfort in knowing I can check my system and cameras from my phone, and allowing everyone to have there code so you can know who is coming and going. Great Alarm System
By Fayon