Envision SecurityReviews of envnow.com

When the sales person initially pitched Envision security to me, I was completely interested. He promised a few things to me that were not kept the following day when the tech came to install the equipment. Since the equipment was installed, my family and I have been satisfied with how Envision works and how much the technology has been updated since my previous security system.

First security system my family has had and we are glad we went with Envision. Easy to use and simple concept to understand. The reason for 4 out of 5 stars as I have home automation equipment that I wish could be controlled by their app but another than that I have had a great experience.

As far as the equipment I like it, I like the fact that I can go on my phone and check my camera as far as the service I would not give it a 5 star, first of all the guy who came the first time to install did a messy job with the wiring my husband was upset had to call and they sent a professional out who did a better job, second I was suppose to get a lift master but it turns out my garage motor doesn't work with the lift master so they told me they would find one that would, I kept calling and even leaving messages to see if they ever found one and I never got a return call back they forgot about me . I forgot the young lady's name that I spoke too.

It was the best switch I have ever made to ensure the safety of my family and home. I truly find the mobile easy and convenient to use. The entire customer service experience fulfilled all my needs with great satisfaction.

We are so thankful for getting the service. They are always on on time

Great service. Fast very friendly. They came out when promissed and explained everything

I had a previous security system installed but disconnected it and i was not looking to get a new system. I was approached by the field sales reps and I was very impressed. They were very enthusiastic and knowledgeable about the services Envision provides. I ended up becoming a new customer and I am very pleased with the service. I highly recommend Envision Security.

This company has great service, our alarms have gone off twice by accident and they respond extremely quickly. Though we haven't had our glass break alarm go off, we are not very sure how accurate it works. Price is a little high with a long contract, but ao far no complaints. Also, we love their handy app.