Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
576 reviews
Energy Control Technologies, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Energy Control Technologies is a value added partner for the entire HVAC/BAS Industry. EnergyControl.com sells a variety of product solutions for controlling heating, ventilation and air conditioning systems. In addition to the HVAC market, we are a leading supplier of building automation, energy and environmental sensors and control peripherals for energy management applications.We provide products and services to the smallest of maintenance departments all the way to some of the largest facilities and multi-site management groups in the world. Our team focuses on what is best for the customer first, nothing else matters. We work to provide the fastest lead times at competitive prices all the while providing world class service and product information to all parties involved.WE CARE ABOUT AND VALUE OUR CUSTOMERSEnergyControl.com's trusted valve take-off service team is experienced and will work with design engineers, control contractors and mechanical contractors to determine what products best fit their application.Energy Control offers reliable industry leading products from over 50+ manufacturers. When you shop at EnergyControl.com, you are gaining a partner. We strive to work hard for every single customer and treat them like family so they keep coming back.
Energy Control Technologies, Inc. (energycontrol.com) has 576 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
576 approved reviews, newest moderated first
Sorry, but I selected "poor" since I did expect for a product you sell to be available. I was told that there is a back-order for the product which I do understand. However, receiving an email 2 days after placing an order with notification of such back-order is "poor".
By JORG
Refreshing to see customer service at its best. seems that is rare these days but they went above and beyond
By customer
Advertised item as in stock with 1-2 day shipping. After 5 days item still not shipped - "They are checking with supplier". They never had the item - False Advertising!! AVOID!!
By customer
Will review once I receive order
By david B.
It's next to impossible to get a human being on the phone to assist with an order, availability, tracking information, etc. If you DO happen to get a human on the phone, they speak to you as if it's your fault that you don't know the order number (good luck getting copies of your invoices, too) and refuse to give tracking information when you receive an email saying your order has shipped. Pro: Their prices are incredibly hard to beat.
By C'Ville T.
Competitive pricing and quick shipping!
By Clark
Ref order 979-SO61255 notified by email that the order was shipped and my credit card was charged. The tracking number 1ZV815840392582351 showed ‘label created’, but not ‘on the way’. I sent an email about this Mar 2, with no response except for this customer survey received 8-Mar. Due to the lack of a reply, I ordered the same item from a eBay seller for $85 on 2-Mar, and installed it 7-Mar. Customer was not happy that their air conditioner was down for 8 days.
By Torai M.
The shipping time is too long
By customer
