Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Did great at getting me all setup and ready for the next steps thank you Priscilla. From matcha
By Leah L.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Leah! We’re glad Priscilla got you all set up and made the next steps clear. Give Matcha some love from us!
MELIE IS THE BEST! GIVE HER A RAISE! She made everything so easy an understandable over the phone from start to finish
By Ethan
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Ethan! We agree—Melie is incredible! We’re so glad she made everything easy and understandable for you.
My experience with Dorothy over the phone was great. She made the process so simple and calming and she walked me through each step step-by-step and she really took her time and explained everything I needed to know about the process. I really enjoyed my call with her.
By Desmond K.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Desmond! We’re thrilled Dorothy made the process simple, calming, and clear for you. We’re here anytime you need us!
Mellie made my experience great . It’s true what they say she feels so safe to speak too 🫶🏼. Thank you for being so kind and patient. & for your help during this process!
By Julissa
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Julissa! We’re so glad Mellie made you feel safe, supported, and cared for throughout the process. We truly appreciate your kind words!
Melly. She was so sweet and patient with me regarding my service dog registration.
By Tracey Theodorou President A.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Tracey! We're happy to hear Meliewas sweet, patient, and helpful with all your questions about your service dog. We appreciate you!
Shana was great! She was very knowledgeable and when I asked a question she didn't know the answer to she was quick with getting an answer for me. She was very professional and understanding. She gave a lot of great advice and was very patient.
By Maggie W.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Maggie! We’re glad Shana was knowledgeable, professional, and quick to get you the answers you needed. We appreciate your kind feedback!
Amazingly helpful and patient with all questions and gave detailed responses that ensured I understood the information given.
By Brandon B.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Brandon! We’re so glad you received patient, detailed support that made everything clear. We’re always here if you need anything else!
Missie was super sweet and made this such an easy process!
By Ashley F.
Response from Emotionalsupportanimal· Dec 4, 2025
Thank you, Ashley! We’re thrilled Missie made the process kind, easy, and quick for you. We appreciate you taking the time to share your experience!
