Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Priscilla was amazing she got me registered so I could take my dog to school with me and made sure I knew how much I was paying, what the benefits were and verified she had all of my info correct she even laughed a bit with me 10/10 experience!
By liyah ..
Response from Emotionalsupportanimal· Dec 5, 2025
Thank you! Priscilla is so happy she could make your ESA registration smooth, clear, and even fun!
Shana was very helpful! She guided me through absolutely everything and answered any questions I had!
By Kalli H.
Response from Emotionalsupportanimal· Dec 5, 2025
We’re thrilled Shana could answer all your questions and guide you through the process. Thank you for your kind words!
Melie M. was absolutely phenomenal. She made the entire process super easy and fun with her awesome personality. She made me feel super comfortable with the whole ordeal and if i could request her every time, i would! Thank you so much for your help! Good luck on all your future endeavors! <3
By Deborah O.
Response from Emotionalsupportanimal· Dec 5, 2025
Thank you! Melie M. loves making ESA registration fun and easy. We’re thrilled you felt comfortable and supported throughout!
Priscilla Nagesarr was super sweet and helpful with walking me through the steps and explained in detail what I was receiving. 10/10 would recommend.
By Julie Y.
Response from Emotionalsupportanimal· Dec 5, 2025
Thank you! Priscilla is thrilled she could walk you through the steps and provide clear explanations. We appreciate your recommendation!
I just got off the phone with Shana, and she did an excellent job walking me through the process. She was kind and thorough with the information and ensured I understood every step. Amazing work!
By Aailyah J.
Response from Emotionalsupportanimal· Dec 5, 2025
We’re so happy Shana could guide you thoroughly and make sure you understood every step. Thank you for sharing!
Terri was amazing, so kind and thorough!
By Yong F.
Response from Emotionalsupportanimal· Dec 5, 2025
Thank you! Terri is delighted she could provide kind and thorough support for your ESA registration.
"I just want to give a huge shoutout to Priscilla for helping me get an emotional support animal letter. She helped me out tremendously and made the whole process so smooth. Thanks to her, I now have the support I need. You're amazing, Priscilla!"
By Jackie M.
Response from Emotionalsupportanimal· Dec 5, 2025
We’re so happy Priscilla could help you get your ESA letter smoothly and provide the support you needed. Thank you for your kind words!
Shana hoercher was extremely helpful and very knowledgeable about all aspects of the process and particularly the process of making sure I was able to get the best results from esa and her experience with helping others showed
By Leonard A.
Response from Emotionalsupportanimal· Dec 5, 2025
Thank you! Shana is thrilled she could use her knowledge and experience to guide you through the ESA process effectively.
